fix problems on Diabetes App [iphone]

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—— Run into issues on Diabetes App? Get help pending when official support gets back to you!

Diabetes App - Diabeto Log
Info:
company: Cubesoft SARL
: https://www.cubesoft.fr/diabetolog/contact
: www.cubesoft.fr
Chat with our AI-based Diabetes App Support
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Bugs issue

Data entries are misplaced on the chart

Fix: 1. Review data entry settings: Go into the app settings and check if there are options for how data is displayed or organized. Adjust these... ⇲

Live Activity feature is unreliable

Fix: 1. Check your internet connection: Ensure that your device has a stable internet connection, as Live Activity features often rely on real-ti... ⇲

Diabetes App does not record time for entries

Fix: 1. Manually add time: If the app allows you to edit entries, manually input the time for each entry to maintain accurate records. 2. Check s... ⇲

Random zeros appearing in logs

Fix: 1. Review data entry process: Ensure that you are entering data correctly and that there are no accidental inputs that could result in zeros... ⇲
 
Customization issue

Limited time slots for data entry

Fix: 1. Use the 'Add Entry' feature: Check if there is an option to add custom time slots for data entry. If the app allows you to create new ent... ⇲

Difficult to make entries due to default times

Fix: 1. Look for settings to change default times: Check the app settings to see if there is an option to adjust default times for entries. If av... ⇲

No space for hourly checking

Fix: 1. Use the 'Notes' feature: If the app allows for notes or comments on entries, you can manually log your hourly checks there until a featur... ⇲
 
Loading issue

No option to manually load carb data

Fix: 1. Use the 'Notes' feature: If the app allows for notes or comments on entries, you can manually log your carb intake there until a feature... ⇲
 
Syncing issue

No historical data import from LibreView

Fix: 1. Manually input historical data: If you have access to your historical data from LibreView, consider manually entering it into the Diabeto... ⇲

Limited to only two devices for data import

Fix: 1. Use one primary device: Choose one device to use consistently for data import to avoid issues with device limits. 2. Sync data manually:... ⇲
 
Crashes issue

Diabetes App stops working or displaying randomly

Fix: 1. Clear app cache: If the app has an option to clear cache or reset data, use it to refresh the app's performance. 2. Update the app: Ensur... ⇲
 
Payments issue

No option to cancel subscription easily

Fix: 1. Go to your iPhone settings: Open the Settings app, tap on your name at the top, then tap on 'Subscriptions'. Find Diabeto Log in the list... ⇲
 
UI issue

Interface looks dated and clunky

Fix: 1. Explore settings for customization: Check if the app has options to customize the interface, such as themes or layouts, to make it more u... ⇲
 
Compatibility issue

Requires re-pairing with sensor frequently

Fix: 1. Check Bluetooth settings: Ensure that Bluetooth is enabled on your iPhone and that the sensor is within range. Sometimes, connectivity is... ⇲
 
Support issue

Support is unhelpful and blames users

Fix: 1. Utilize online resources: Look for user forums, FAQs, or community support groups related to Diabeto Log where you can find solutions fro... ⇲
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 what users are saying
Good experience
88.0%

Bad experience
6.2%

Neutral
5.8%

~ from our NLP analysis of 1,148 combined software ratings.

 Switch to these Alternatives:
Glucose Monitor - Diabetes App
Glucose Blood Sugar Tracker
nightguard
Gluroo Diabetes Logger
Glucose Buddy Diabetes Tracker
Diabetes:M
mySugr - Diabetes Tracker Log
LinkBluCon
Blood Sugar Tracking Glucobyte
LibreLinkUp

 Private Data Diabetes App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Diabeto Log Premium: $18.49 All features, no Ads, 12 months plan.
  2. Diabeto Log Premium: $2.49 All features, no Ads, 1 month plan.