fix problems on Rabbithole [iphone]

—— Run into issues on Rabbithole? Get help pending when official support gets back to you!

Rabbithole - LIVE & VOD

Info:

company: Content Matters Ltd

: https://www.rabbitholebd.com/legal?tab=refund

: www.rabbitholebd.com

Chat with our AI-based Rabbithole Support

🛠️ Common Rabbithole Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot find all live matches

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Rabbithole, and check if an update is available. If s... ⇲

Picture-in-picture mode stops after a few seconds

Fix: Restart the app. Close Rabbithole completely by swiping it away in the app switcher, then reopen it. This can refresh the app's processes an... ⇲

UI issue

Interface is poor and confusing

Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections of the app to understand where features are locat... ⇲

Full screen lacks a back button

Fix: Try tapping the screen while in full-screen mode. This may reveal hidden controls, including a back button or exit option. OR Use the dev... ⇲

Video issue

Live match stops when switching apps

Fix: Check your device settings. Go to Settings > General > Background App Refresh and ensure that it is enabled for Rabbithole. This allows the... ⇲

Streaming stops after a few minutes

Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find Rabbithole, and select 'Offload App'. This will remove the app but ke... ⇲

Live match cannot play in background

Fix: Enable background app refresh for Rabbithole. Go to Settings > General > Background App Refresh and ensure it is turned on for the app. This... ⇲

No HD streaming option for paid members

Fix: Check the app settings to see if there is an option to enable HD streaming. Sometimes this feature may be hidden in the settings menu. OR... ⇲

Video quality is low

Fix: Adjust the video quality settings within the app. Look for options to change the streaming quality to a higher setting if available. OR E... ⇲

Mediocre streaming quality

Fix: Adjust the video quality settings within the app to see if you can select a higher quality option. This may improve your streaming experienc... ⇲

Support issue

No customer support available

Fix: Check the app for any help or FAQ section. Many apps include self-help resources that can provide answers to common issues without needing d... ⇲

Disappointing service compared to competitors

Fix: Explore the app's features and settings to see if there are any options you may not be utilizing that could enhance your experience. OR C... ⇲

Automatic sign-off after a few minutes

Fix: Check your app settings for any timeout or auto-sign-off options. If available, adjust these settings to extend the time before automatic si... ⇲

Network issue

Streaming buffers with high viewer count

Fix: Switch to a lower video quality setting if available. This can reduce buffering by using less bandwidth. Look for video quality settings wit... ⇲

Server issues causing unresponsiveness

Fix: Check the app's social media pages or community forums for any announcements regarding server issues. If there are known issues, you may nee... ⇲

Loading issue

Streaming gets stuck frequently

Fix: Clear the app's cache by offloading the app. Go to Settings > General > iPhone Storage, find Rabbithole, and select 'Offload App'. Reinstall... ⇲

Subscription shows active but live doesn't load

Fix: Log out of your account and log back in. This can refresh your account status and may resolve any discrepancies with your subscription. OR... ⇲

Compatibility issue

Poor optimization for iOS users

Fix: Ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update and install any available updates, as this... ⇲

Freezing issue