fix problems on Toffee [iphone]

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—— Run into issues on Toffee? Get help pending when official support gets back to you!

Toffee – Sports, Movies, Drama
Info:
company: Banglalink
: https://www.banglalink.net/en/apps-and-services/app-details/30
: toffeelive.com
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Video issue

audio without video

Fix: 1. Restart the App: Close Toffee completely and reopen it. This can often resolve temporary glitches. 2. Check Video Settings: Ensure that... ⇲

no full screen option

Fix: 1. Rotate Device: Try rotating your device to landscape mode to see if the full-screen option appears. 2. Check App Settings: Look for any... ⇲

frequent quality drops

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it's slow, try resetting your router or switching to a d... ⇲
 
Ads issue

non-skippable ads during live matches

Fix: 1. Check Subscription Plan: Ensure that your subscription plan allows for ad-free viewing. If it does, log out and log back in to refresh yo... ⇲

ads shown despite subscription

Fix: 1. Log Out and Back In: Log out of your account and log back in to refresh your subscription status. 2. Check Subscription Status: Go to yo... ⇲
 
UI issue

mini player difficult to close

Fix: 1. Tap and Hold: Try tapping and holding the mini player to see if it provides an option to close it. 2. Swipe Down: If the mini player is... ⇲

channels not displaying

Fix: 1. Restart the App: Close Toffee completely and reopen it to refresh the channel list. 2. Check Subscription: Ensure your subscription incl... ⇲
 
Compatibility issue

Toffee not optimized for iPad

Fix: 1. Use Compatibility Mode: If available, try running the app in compatibility mode for iPhone apps on your iPad. 2. Adjust Display Settings... ⇲

tv mirroring not working

Fix: 1. Check Compatibility: Ensure your TV supports AirPlay or screen mirroring. 2. Restart Devices: Restart both your iPhone and the TV to ref... ⇲

Toffee not responsive on desktop

Fix: 1. Refresh the Page: If using a web version, try refreshing the page to see if it resolves responsiveness issues. 2. Clear Browser Cache: C... ⇲
 
Slow issue

slow loading times

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it's slow, try resetting your router or switching to a d... ⇲
 
Network issue

poor server performance

Fix: 1. Check for Outages: Look online for any reported outages or issues with Toffee's servers. 2. Restart the App: Close Toffee completely and... ⇲

buffering during live streams

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it's slow, try resetting your router or switching to a d... ⇲

limited access during high traffic

Fix: 1. Use Off-Peak Hours: Try accessing the app during off-peak hours when server load may be lower. 2. Restart the App: Close Toffee complete... ⇲
 
Security issue

failed to verify identity

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. 2. Restart the App: Close Toffee completely and reopen it to re... ⇲
 
Support issue

no customer service options

Fix: 1. Use In-App Feedback: If available, use any in-app feedback options to report issues or seek help. 2. Check FAQs: Look for a FAQ section... ⇲
 
Audio issue

sound issues with streaming

Fix: 1. Check Volume Settings: Ensure that the volume is turned up on both your device and within the app. 2. Restart the App: Close Toffee comp... ⇲
 
Search issue

inability to find latest highlights

Fix: 1. Check App Updates: Ensure you have the latest version of Toffee installed, as updates may improve content availability. 2. Use Search Fu... ⇲
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 what users are saying
Good experience
47.9%

Bad experience
43.2%

Neutral
8.9%

~ from our NLP analysis of 910 combined software ratings.

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 Private Data Toffee collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics