fix problems on Member's Mark Base Remote [iphone]

—— Run into issues on Member's Mark Base Remote? Get help pending when official support gets back to you!

Member's Mark Base Remote

Info:

company: SOUTH BAY INTERNATIONAL, INC

: https://southbayinternational.com/

Chat with our AI-based Member's Mark Base Remote Support

🛠️ Common Member's Mark Base Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult setup in dark mode

Fix: To improve visibility during setup in dark mode, try adjusting the brightness of your iPhone screen. Go to Settings > Display & Brightness a... ⇲

Bluetooth device names not visible

Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. If the device names are still not visib... ⇲

Bugs issue

Alarm function doesn't work

Fix: Check if the alarm function is enabled in the app settings. Open the app, navigate to the alarm settings, and ensure that the alarm is set c... ⇲

Massage function resets every 20 minutes

Fix: Check the app settings to see if there is an option to adjust the massage duration. If the app has a default setting that limits the massage... ⇲

Member's Mark Base Remote hit or miss

Fix: If the app is inconsistent, try clearing the app cache by uninstalling and reinstalling it. This can help resolve any underlying issues that... ⇲

No effects when connected

Fix: Ensure that the base is powered on and properly connected to the app. Check the app settings to confirm that the massage function is activat... ⇲

Cannot control massage from app

Fix: Check the app settings to ensure that the massage control feature is enabled. If it is not, enable it and try again. OR If the app still... ⇲

UI issue

Outdated app design

Fix: While you cannot change the app design, you can try to optimize your experience by familiarizing yourself with the current layout. Look for... ⇲

UI clunky and not user-friendly

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the app can help you navigate it more easily. Look for... ⇲

UUID visibility issues in dark mode

Fix: Adjust the brightness of your iPhone screen as mentioned earlier to improve visibility. You can also try switching to light mode temporarily... ⇲

Compatibility issue

No support for iOS Widgets

Fix: Currently, if the app does not support iOS Widgets, you can create shortcuts using the Shortcuts app on your iPhone to quickly access certai... ⇲

Incompatibility with new bed models

Fix: Verify that your bed model is listed as compatible with the Member's Mark Base Remote app. Check the manufacturer's website or user manual f... ⇲

Customization issue

Limited massage timer options

Fix: Check the app settings to see if there are any options to customize the massage timer. If the app allows, you may be able to set a preferred... ⇲

Network issue

Connection issues with base

Fix: Ensure that your iPhone is within range of the base and that there are no obstructions. Restart both the app and the base to refresh the con... ⇲

Features issue

Lacks features like A/B bed select mode

Fix: If the app does not currently support A/B bed select mode, check for any updates or new features in the app settings or the manufacturer's w... ⇲