A. 1. Use in-app support: Check if the Hooked on Phonics app has a help or support section where you can submit a request or find FAQs that may address your issue. 2. Look for community forums: Search online for user forums or social media groups where other users may share solutions or experiences.

B. 3. Document your issues: Keep a record of your inquiries and responses. This can help you track your communication and follow up if necessary.