A. 1. Restart the app: Close the Hooked on Phonics app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. Then, reopen the app to see if the issue persists.
2. Update the app: Go to the App Store, tap on your profile icon at the top right, scroll down to see if Hooked on Phonics has an update available. If so, tap 'Update'.
3. Clear cache: Go to your iPhone settings, find the Hooked on Phonics app, and see if there’s an option to clear cache or data. If not, uninstall and reinstall the app to clear any stored data that may be causing the freeze.
B. 4. Check for iOS updates: Go to Settings > General > Software Update. If an update is available, download and install it, as it may improve app performance.