fix problems on MGM Rewards [iphone]

—— Run into issues on MGM Rewards? Get help pending when official support gets back to you!

MGM Rewards

Info:

company: MGM Resorts

: https://www.mgmresorts.com/app/

: www.mgmresorts.com

Chat with our AI-based MGM Rewards Support

🛠️ Common MGM Rewards Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MGM Rewards frequently signs users out

Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > MGM Rewards > Background App R... ⇲

Difficult to access existing reservations

Fix: Ensure you are logged into the correct account associated with your reservations. Double-check your email and password, and try accessing th... ⇲

Sign-in issues with email and password

Fix: Reset your password by selecting the 'Forgot Password?' option on the sign-in screen. Follow the instructions sent to your email to create a... ⇲

Installation issue

Inconsistent performance requiring reinstallation

Fix: Before reinstalling, try updating the app to the latest version available in the App Store. Go to the App Store, tap on your profile icon, a... ⇲

Syncing issue

Adding guests does not update reservation

Fix: After adding guests, ensure you save the changes by tapping the 'Save' button. If the app does not reflect the changes, try logging out and... ⇲

Messages issue

Confirmation emails delayed

Fix: Check your spam or junk email folder to ensure that the confirmation emails are not being filtered out. Add MGM Rewards to your contacts to... ⇲

UI issue

Poor interface design for mobile key access

Fix: Familiarize yourself with the app's layout by exploring the 'Mobile Key' section. Sometimes, the interface may seem confusing at first, but... ⇲

Missing comps and event calendar

Fix: Check if you have the latest version of the app, as updates may include new features like the comps and event calendar. Go to the App Store... ⇲

Bugs issue

Elevator card reader issues

Fix: Ensure that your mobile key is activated and that your phone's Bluetooth is turned on. Sometimes, the card reader may not recognize the mobi... ⇲

Updates issue

MGM Rewards undergoing maintenance without clear communication

Fix: Check the app's official social media pages or website for any announcements regarding maintenance. They may provide updates on when the app... ⇲

Outdated room photos on website

Fix: If you notice outdated photos, try refreshing the page or clearing your browser's cache. This can sometimes resolve display issues. OR Co... ⇲

Gameplay issue

Limited functionality for table FreePlay

Fix: Review the app's FAQ section for specific instructions on how to use FreePlay. Sometimes, there may be specific steps required to activate i... ⇲

Settings issue

Lack of basic room amenities

Fix: Check the app or website for a list of amenities provided with your room type. Sometimes, the information may be available but not prominent... ⇲

Account issue

Inability to link Mlife account easily

Fix: Ensure that you are entering the correct Mlife account details. Double-check for any typos in your account number or email address. OR If... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.2%

Neutral

1.6%

~ from our NLP analysis of 263,716 combined software ratings.

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Private Data MGM Rewards collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Browsing History
- Usage Data
- Diagnostics