fix problems on Sentry [iphone]

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—— Run into issues on Sentry ? Get help pending when official support gets back to you!

Sentry Mobile
Info:
company: Municipal Parking Services
: https://www.mpsintelligentinfrastructure.com
: www.mpsintelligentinfrastructure.com
Chat with our AI-based Sentry Support
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UI issue

Poor user experience

Fix: 1. Familiarize with the App: Spend some time exploring the app’s features and settings. Check the help section for tips on navigation. 2. C... ⇲

Difficulties with map navigation

Fix: 1. Check Location Services: Go to Settings > Privacy > Location Services and ensure that Sentry Mobile has permission to access your locatio... ⇲
 
Registration issue

Glitchy account creation

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection during account creation. 2. Use a Different Device: If possible,... ⇲
 
Account issue

No parking history available

Fix: 1. Check App Settings: Go to the app settings and ensure that the option to save parking history is enabled. 2. Update the App: Make sure y... ⇲
 
Security issue

SSL error messages

Fix: 1. Check Date and Time Settings: Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. Incorrect date/time can c... ⇲
 
Bugs issue

Inconsistent functionality

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates often fix bugs and improve functionality. 2. Restart the App:... ⇲

Bugs in payment processing

Fix: 1. Check Payment Information: Ensure that your payment details are correctly entered in the app settings. 2. Restart the App: Close the app... ⇲
 
Freezing issue

Sentry freezes when extending time

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data if necessary. 2. Restart t... ⇲
 
Support issue

Lack of timely customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that may address your concerns. 2. Email Support: If you have specific issue... ⇲
 
Updates issue

Inaccurate real-time updates

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data if necessary. 2. Restart t... ⇲
 
Compatibility issue

Limited functionality compared to competitors

Fix: 1. Explore All Features: Spend time exploring the app to ensure you are utilizing all available features. Check the help section for tips.... ⇲
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 what users are saying
Good experience
70.4%

Bad experience
29.6%

Neutral
0.0%

~ from our NLP analysis of 71 combined software ratings.

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 Private Data Sentry collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics