A. 1. Check app settings: Go to your profile settings in the app and look for the option to edit your birthdate. If it’s grayed out, it may be a restriction set by the app.
2. Log out and log back in: Sometimes, logging out and back in can refresh your account and may allow you to change your birthdate.
B. 3. Reinstall the app: Delete the Hoop app from your iPhone, then go to the App Store and reinstall it. This can help reset your profile settings.