—— Run into issues on Bioscope Live? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try clearing the app's cache and data. Go to Settings > General > iPhone Storage > Bioscope Live > Offload App. This will free up storage us... ⇲
Fix: Check if the app is designed for iPhone only. If so, try using it in compatibility mode by opening the app on your iPad and tapping the 2x b... ⇲
Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network. You can test your speed using a speed test app. If th... ⇲
Fix: Ensure that you have a stable internet connection, as live TV requires a good bandwidth. If your connection is weak, try switching to a diff... ⇲
Fix: Check your internet connection. A weak connection can prevent videos from playing. Try switching to a different Wi-Fi network or using mobil... ⇲
Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try moving closer to the router or resetting it. If on mobile data, check... ⇲
Fix: Consider upgrading to a premium subscription if available. This often removes ads and provides a smoother viewing experience during matches.... ⇲
Fix: If you are a paid member and still see ads, try logging out of the app and logging back in. This can refresh your account status and remove... ⇲
Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and ensure that your premium subscription is a... ⇲
Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
Fix: Make sure you are using the latest version of the app. Go to the App Store, search for Bioscope Live, and check for updates. Developers ofte... ⇲
Fix: Check your device's volume settings. Make sure the volume is turned up and that the mute switch is not activated. Also, check if the app has... ⇲
Fix: Check the app's audio settings to ensure sound is enabled. Also, check your device's volume and mute settings. OR Try restarting the app.... ⇲
Fix: Try reinstalling the app. Sometimes, a fresh installation can resolve display issues like missing screens. OR Check if the app is running... ⇲
Fix: Check your internet connection. A slow or unstable connection can prevent matches from loading. Try switching networks or resetting your rou... ⇲
Fix: Try restarting the app and attempting the purchase again. Sometimes, a simple restart can resolve temporary glitches. OR Clear the app's... ⇲