fix problems on Dust [iphone]

—— Run into issues on Dust? Get help pending when official support gets back to you!

Dust - a safer place to text

Info:

company: Radical App LLC

: https://www.useDust.com/support

: useDust.com

Chat with our AI-based Dust Support

🛠️ Common Dust Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Color change is unappealing

Fix: Check if the app has a theme or color customization option in the settings. If available, try changing the theme to see if a more appealing... ⇲

Manual message deletion is cumbersome

Fix: Instead of deleting messages one by one, look for a bulk delete option in the settings or message management section. This can save time and... ⇲

Messages issue

Not receiving all messages

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolv... ⇲

Difficult to send pictures

Fix: Ensure that the app has permission to access your photos. Go to your iPhone settings, find Dust, and check the permissions for Photos. OR... ⇲

Complicated process to send images

Fix: Look for a tutorial or help section within the app that explains how to send images more easily. Familiarizing yourself with the process can... ⇲

Messages do not disappear as expected

Fix: Review the app's settings to ensure that the message disappearance feature is enabled and configured correctly. OR If the feature is not... ⇲

Inability to delete chat room page

Fix: Look for an option in the chat room settings that allows you to leave or delete the chat room. This may vary by app version. OR If deleti... ⇲

Lacks fingerprint/facial recognition login

Fix: Check if there is an option to enable biometric login in the app settings. If not, consider using a strong password for security. OR As a... ⇲

Login verification is excessive

Fix: Check if there is an option to reduce the frequency of login verifications in the app settings. Some apps allow you to stay logged in for lo... ⇲

Bugs issue

Buggy performance

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Dust, and check for updates. OR If the app continue... ⇲

Privacy issue

Privacy features do not prevent screen recording

Fix: Be cautious about sharing sensitive information through the app, as screen recording cannot be prevented. Use alternative secure methods for... ⇲

Audio issue

Cannot send videos or voice notes

Fix: Check if the app has a file size limit for videos and voice notes. If so, try compressing the files before sending them. OR As a workarou... ⇲

UI issue

Dust design is unappealing

Fix: Explore the app settings to see if there are any themes or layout options that can be adjusted to improve your experience. OR If the desi... ⇲

Inability to copy and paste links

Fix: Check if the app has a specific option for copying links. Sometimes, long-pressing on the link may reveal a copy option. OR As a workarou... ⇲

Old interface design

Fix: Explore the app settings to see if there are any options to update the interface or switch to a more modern layout, if available. OR If t... ⇲

Notifications issue

Notifications for messages are missing

Fix: Check your iPhone's notification settings for the Dust app. Go to Settings > Notifications > Dust and ensure that notifications are enabled.... ⇲

Crashes issue