fix problems on B612 AI Photo&Video Editor [iphone]

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—— Run into issues on B612 AI Photo&Video Editor? Get help pending when official support gets back to you!

B612 AI Photo&Video Editor
Info:
company: SNOW Corporation
: http://b612.snow.me
: b612.snow.me
Chat with our AI-based B612 AI Photo&Video Editor Support
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Glitches issue

Filters can disappear unexpectedly

Fix: Try restarting the app to refresh its state. Close the app completely by swiping it away in the app switcher and then reopen it to see if th... ⇲
 
Updates issue

Limited sticker selection after updates

Fix: Explore third-party sticker apps that can be used in conjunction with B612. You can download these apps from the App Store and import sticke... ⇲
 
Uploads issue

Inability to post or share content

Fix: Ensure that you have granted the app the necessary permissions to access your photos and videos. Go to Settings > Privacy > Photos and make... ⇲
 
Notifications issue

Pop-up notifications interrupt video recording

Fix: Enable Do Not Disturb mode while recording. Swipe down from the top right corner of your iPhone to access the Control Center and tap the cre... ⇲
 
Battery issue

B612 AI Photo&Video Editor drains battery quickly

Fix: Reduce the screen brightness while using the app. Lowering brightness can significantly save battery life. Swipe down from the top right cor... ⇲
 
Login issue

Requires social media login for posting

Fix: If you prefer not to use social media login, check if there is an option to create a standalone account within the app. This may allow you t... ⇲
 
Customization issue

Music options are limited and often not trendy

Fix: Consider using a separate music app to create a playlist of trendy songs, then import that music into B612 for your videos. Make sure to che... ⇲
 
Privacy issue

Privacy concerns regarding personal data

Fix: Review the app's privacy settings to limit data sharing. Go to Settings > Privacy and adjust permissions for B612 to restrict access to your... ⇲
 
Search issue

No search option for stickers or frames

Fix: Organize your stickers and frames manually by creating folders or categories within the app if the feature is available, making it easier to... ⇲
 
Audio issue

Inconsistent audio playback when using custom music

Fix: Ensure that the audio files you are using are in a compatible format (like MP3 or AAC). Convert any incompatible files using a file conversi... ⇲

Difficulty in using device music feature

Fix: Make sure that the music app you are using is updated and that you have the necessary permissions set in your iPhone settings to allow B612... ⇲
 
Payments issue

VIP features are locked behind a paywall

Fix: Explore the free features of the app thoroughly to maximize your use of the available tools without needing to pay for VIP access. OR Loo... ⇲
 
Camera issue

Automatic filters activate in low light conditions

Fix: Check the app settings to see if there is an option to disable automatic filters. This may allow you to manually select filters instead. O... ⇲

Cannot edit face before taking a photo

Fix: Use the app's beauty or enhancement features after taking the photo. You can edit the image in the app's editing mode to adjust facial featu... ⇲
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 what users are saying
Good experience
91.0%

Bad experience
5.5%

Neutral
3.5%

~ from our NLP analysis of 110,139 combined software ratings.

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 Private Data B612 AI Photo&Video Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. B612 VIP monthly subscription: $6.99 Film all videos in highest quality
  2. B612 VIP annual subscription: $34.99 Try premium filters, effects and more
  3. B612 VIP annual subscription: $30.99 Try premium filters, effects and more
  4. 600: $3.99 B612
  5. 450: $2.99 B612
  6. 660: $4.99 B612
  7. 330: $1.99 B612
  8. 990: $6.99 B612
  9. 300: $1.99 B612
  10. B612 VIP annual subscription: $39.99 Unlimited stickers, effects, relight