fix problems on USTA Tennis [iphone]

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—— Run into issues on USTA Tennis? Get help pending when official support gets back to you!

USTA Tennis
Info:
company: USTA
: https://customercare.usta.com
: www.usta.com
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Login issue

Requires re-login for every action

Fix: 1. Ensure that you have the 'Remember Me' or 'Stay Logged In' option checked when logging in. 2. Check your iPhone's settings under Settings... ⇲

Login fields do not trigger autofill

Fix: 1. Go to Settings > Passwords & Accounts and ensure that autofill is enabled for the USTA Tennis app. 2. Check if your iPhone's settings all... ⇲

Inability to sign in with latest update

Fix: 1. Ensure you are entering the correct credentials and check for any typos. 2. Restart the app and try logging in again after a few minutes.... ⇲
 
Search issue

No option to save search results

Fix: 1. Take screenshots of your search results for future reference. 2. Use a note-taking app to manually record important search results. OR... ⇲

Limited tournament search distance

Fix: 1. Use the app's filters to adjust your search criteria to find tournaments that are further away. 2. Check if there are any settings in the... ⇲
 
UI issue

Poor user experience navigating back

Fix: 1. Familiarize yourself with the app's navigation by exploring the menus and options available. 2. Use the home button or main menu to retur... ⇲

Inability to view cart in app

Fix: 1. Check if there is a dedicated 'Cart' section in the app's menu. 2. If you cannot find it, try accessing your cart through the website ver... ⇲

No 'Back to results' option

Fix: 1. Use the home button or main menu to navigate back to the results page. 2. Familiarize yourself with the app's layout to find alternative... ⇲

Mobile version is unfriendly

Fix: 1. Use the desktop version of the USTA Tennis website for a better experience if the mobile app is not user-friendly. 2. Adjust your phone's... ⇲

Outdated design and functionality

Fix: 1. Check for updates in the App Store to ensure you are using the latest version of the app. 2. Familiarize yourself with the current featur... ⇲

Website and app navigation is convoluted

Fix: 1. Take time to explore the app's menus and features to become familiar with its layout. 2. Use the search function to quickly find what you... ⇲
 
Compatibility issue

Redirects to non-optimized website

Fix: 1. Use the app's built-in browser settings to open links in the app instead of the external browser. 2. Bookmark the relevant pages in your... ⇲

USTA Tennis is not fully integrated with TennisLink

Fix: 1. Check if there are any settings within the app to link your TennisLink account. 2. Use the TennisLink website for features that are not a... ⇲
 
Updates issue

Inconsistent functionality after updates

Fix: 1. After an update, restart the app to ensure all new features are loaded properly. 2. Clear the app's cache by uninstalling and reinstallin... ⇲
 
Gameplay issue

Lack of comprehensive tournament information

Fix: 1. Use the app's search feature to look for specific tournaments and check their details. 2. If information is lacking, consider visiting th... ⇲
 
Crashes issue

USTA Tennis kicks users out unexpectedly

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches that may be causing the app to c... ⇲
 
Privacy issue

Privacy concerns during account support

Fix: 1. Review the app's privacy policy to understand how your data is used and protected. 2. Use secure passwords and enable two-factor authenti... ⇲
 
Registration issue

USTA Tennis does not open tournaments for registration

Fix: 1. Check if the tournaments are currently open for registration and if the app is updated. 2. Try accessing the registration through the UST... ⇲
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 what users are saying
Bad experience
56.5%

Good experience
39.1%

Neutral
4.3%

~ from our NLP analysis of 138 combined software ratings.

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 Private Data USTA Tennis collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics