fix problems on Hyperice [iphone]

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Hyperice
Info:
company: Hyper Ice, Inc
: https://hyperice.zendesk.com/hc/en-us
: hyperice.zendesk.com
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Syncing issue
Inability to use multiple devices simultaneously

Fix: 1. Check if the app allows for multiple device connections in the settings. Go to Settings > Devices and see if there is an option to manage... »»
 
Customization issue
Cumbersome filter options for routines

Fix: 1. Familiarize yourself with the filter options by exploring each category. Go to the routines section and try applying different filters to... »»
Redundant routine recommendations

Fix: 1. Manually select routines based on your preferences instead of relying on recommendations. Go to the routines section and browse through t... »»
Limited customization options

Fix: 1. Explore the settings menu to see if there are any hidden customization options. Go to Settings > Customization and check for available fe... »»
Overwhelming number of routine suggestions

Fix: 1. Use the filter options to narrow down the suggestions based on your preferences, such as duration, intensity, or type of exercise. 2. Cre... »»
 
UI issue
Difficulty navigating control features on iPhone

Fix: 1. Take time to explore the app's interface. Familiarize yourself with the layout and where each control is located. 2. Refer to any availab... »»
Inability to scroll back during exercises

Fix: 1. Use the pause feature if available to stop the exercise and then scroll back to review previous content. 2. Take notes during the exercis... »»
 
Settings issue
Inconsistent auto/manual setting for routines

Fix: 1. Check the settings for each routine before starting. Ensure that the auto/manual setting is correctly configured for your needs. 2. If th... »»
App does not remember last settings for devices

Fix: 1. Check if there is an option in the settings to save your last used settings. Go to Settings > Device Settings and look for a 'Save Last S... »»
 
Crashes issue
App crashes or fails to load videos

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear the ap... »»
 
Network issue
Bluetooth connectivity issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Forget the device in Bluetooth setting... »»
 
Support issue
Lack of clear device and attachment instructions

Fix: 1. Refer to the user manual or help section within the app for guidance on device usage. 2. Search online for video tutorials or guides that... »»
 
Bugs issue
Inability to quit routines without killing the app

Fix: 1. Try using the 'Pause' feature if available, which may allow you to exit the routine without closing the app. 2. If the app does not suppo... »»
 
Login issue
Login issues and error messages

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset... »»
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 what users are saying
Good experience
74.4%

Bad experience
22.3%

Neutral
3.3%

~ from our NLP analysis of 1,035 combined software ratings.

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 Private Data Hyperice collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics