fix problems on Chipotle [iphone]

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—— Run into issues on Chipotle? Get help pending when official support gets back to you!

Chipotle - Fresh Food Fast
Info:
company: Chipotle Mexican Grill
: http://www.chipotle.com/contact-us
: www.chipotle.com
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UI issue

Points accumulation visibility issues

Fix: Ensure that you are logged into your account when using the app, as points may only be visible when logged in. Check the rewards section of... ⇲

Lack of comment section for orders

Fix: Use the 'Special Instructions' field when placing an order to add any comments or requests. If this option is not available, consider reachi... ⇲

Inability to manually select store location

Fix: Check if the app has a 'Location' or 'Store Finder' feature that allows you to select a different store. If not, try uninstalling and reinst... ⇲
 
Bugs issue

Frequent app errors

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. If the app continues to crash, try restarting y... ⇲

Inconsistent food quality

Fix: If you notice a decline in food quality, consider providing feedback through the app's feedback feature to help improve future experiences.... ⇲

Missing items in orders

Fix: Always double-check your order summary before finalizing your purchase. If items are missing upon receipt, report the issue through the app... ⇲

Inconsistent ingredient availability

Fix: Check the app for ingredient availability before placing your order. If certain items are unavailable, consider selecting alternatives or ad... ⇲

Decreasing portion sizes

Fix: If you notice smaller portion sizes, consider providing feedback through the app to express your concerns about portion sizes. OR You can... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's feedback feature to report issues directly. Be specific about your concerns to help expedite the response process. OR I... ⇲

Poor employee service

Fix: If you experience poor service, consider providing feedback through the app or directly to the store manager to help improve staff training... ⇲
 
Payments issue

Inadequate gift card management

Fix: Keep a physical or digital record of your gift card numbers and balances. Use a notes app to track this information until the app improves i... ⇲

Limited payment method flexibility

Fix: If your preferred payment method is not accepted, consider linking a different credit or debit card to your account. Check the app settings... ⇲

Delayed points crediting

Fix: Keep track of your purchases and check your points balance regularly. If points are not credited after a reasonable time, take a screenshot... ⇲

Lack of support for multiple gift cards

Fix: Keep a manual record of your gift cards and their balances. Use one card at a time until the app improves its functionality. OR If you ha... ⇲
 
Network issue

Difficulties with delivery tracking

Fix: If the app does not provide real-time tracking, consider using the delivery service's website or app (if applicable) for more accurate track... ⇲
 
Customization issue

No option for custom protein amounts

Fix: Use the 'Special Instructions' field to request a specific amount of protein when placing your order. Be clear about your preferences to ens... ⇲
 
Security issue

Chipotle security vulnerabilities

Fix: Ensure that you have a strong password for your account and enable two-factor authentication if available. Regularly update your app to bene... ⇲
 
Notifications issue

Frequent order cancellations without notification

Fix: Check your app settings to ensure notifications are enabled, as this may help you receive updates about your order status. OR If cancella... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
9.2%

Neutral
1.4%

~ from our NLP analysis of 1,063,340 combined software ratings.

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 Private Data Chipotle collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics