fix problems on QDOBA Mexican Eats [iphone]

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—— Run into issues on QDOBA Mexican Eats? Get help pending when official support gets back to you!

QDOBA Mexican Eats
Info:
company: QDOBA Mexican Eats
: https://contactus.qdoba.com/
: www.qdoba.com
Chat with our AI-based QDOBA Mexican Eats Support
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UI issue

Order status not visible

Fix: 1. Refresh the App: Pull down on the order status screen to refresh it. This can help load the latest order status. 2. Check Notifications:... ⇲

Confusing interface for selecting options

Fix: 1. Explore the App: Take some time to explore the app's interface. Familiarize yourself with where different options are located. 2. Use the... ⇲

QDOBA Mexican Eats does not allow viewing past orders

Fix: 1. Check Account History: Go to your account settings and look for an order history or past orders section. If it’s not visible, try logging... ⇲

QDOBA Mexican Eats interface feels outdated

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may improve the interface and user experience. 2. Provide Feedb... ⇲
 
Payments issue

Payment method not saved

Fix: 1. Re-enter Payment Information: Go to the app settings and re-enter your payment information. Make sure to save it after entering. 2. Check... ⇲

No option to pay with gift cards

Fix: 1. Check for Updates: Ensure that you have the latest version of the app, as payment options may be added in updates. 2. Use the Website: If... ⇲

Excessive charges for unclear reasons

Fix: 1. Review Your Order: Double-check your order summary before finalizing the payment to ensure all items and charges are correct. 2. Check fo... ⇲
 
Customization issue

Limited character space for instructions

Fix: 1. Be Concise: Try to summarize your instructions as much as possible. Use abbreviations or short phrases to convey your message within the... ⇲

Curbside pickup instructions unclear

Fix: 1. Review Pickup Instructions: Check the app for any specific instructions regarding curbside pickup. Look for a FAQ or help section that ma... ⇲

Inability to add lime wedges

Fix: 1. Use the Comments Section: If there is a comments or special instructions section, specify that you would like lime wedges added to your o... ⇲

QDOBA Mexican Eats does not allow enough space for specific instructions

Fix: 1. Be Concise: Use short phrases or abbreviations to convey your instructions within the character limit. 2. Use the Comments Section: If th... ⇲
 
Notifications issue

No communication about order status

Fix: 1. Enable Notifications: Ensure that notifications are enabled for the app in your iPhone Settings > Notifications > QDOBA. This will help y... ⇲
 
Bugs issue

Rewards points not accurately tracked

Fix: 1. Check Account Details: Go to your account settings in the app and verify that your rewards points are being tracked correctly. Sometimes,... ⇲

QDOBA Mexican Eats does not acknowledge closed store hours

Fix: 1. Check Store Hours: Before placing an order, verify the store hours on the QDOBA website or by calling the restaurant directly. 2. Try Aga... ⇲

Difficulties with multiple item orders

Fix: 1. Add Items One at a Time: When placing a multiple item order, add each item one at a time to ensure that everything is recorded correctly.... ⇲
 
Compatibility issue

QDOBA Mexican Eats does not support Google login

Fix: 1. Create a QDOBA Account: If you cannot log in with Google, create a new account using your email address and password directly in the app.... ⇲
 
Ads issue

No coupons or specials available

Fix: 1. Check the App Regularly: Promotions may change frequently, so check the app regularly for any new coupons or specials. 2. Sign Up for New... ⇲
 
Support issue

QDOBA Mexican Eats does not provide a way to contact restaurant for order clarification

Fix: 1. Use the Help Section: Check if the app has a help or support section that may provide contact information for the restaurant. 2. Call the... ⇲
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 what users are saying
Good experience
96.8%

Bad experience
2.1%

Neutral
1.1%

~ from our NLP analysis of 94,026 combined software ratings.

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 Private Data QDOBA Mexican Eats collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics