fix problems on ASUS AiCloud [iphone]

—— Run into issues on ASUS AiCloud? Get help pending when official support gets back to you!

ASUS AiCloud

Info:

company: ASUS

: http://www.asus.com/Networking/

: event.asus.com

Chat with our AI-based ASUS AiCloud Support

🛠️ Common ASUS AiCloud Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ASUS AiCloud crashes when selecting files

Fix: 1. Restart the app: Close the ASUS AiCloud app completely and then reopen it. This can clear temporary glitches that may cause crashes. 2.... ⇲

unable to save files

Fix: 1. Check storage space: Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. If storag... ⇲

Network issue

difficult to add router

Fix: 1. Ensure compatibility: Check that your router is compatible with ASUS AiCloud. Refer to the app's documentation for a list of supported ro... ⇲

router connection issues

Fix: 1. Check network settings: Ensure that your router is properly configured and that your device is connected to the correct Wi-Fi network. 2... ⇲

Support issue

poor documentation

Fix: 1. Explore online resources: Search for user forums, video tutorials, or community support pages that may provide additional guidance on usi... ⇲

Video issue

video playback issues

Fix: 1. Check file format: Ensure that the video file format is supported by ASUS AiCloud. Convert the video to a compatible format if necessary.... ⇲

Uploads issue

inability to upload images

Fix: 1. Check file size: Ensure that the image file size does not exceed the app's upload limit. Resize the image if necessary. 2. Verify permis... ⇲

Crashes issue

frequent crashes during file operations

Fix: 1. Free up storage: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Update th... ⇲

Compatibility issue

does not connect to Files app

Fix: 1. Check app permissions: Go to Settings > Privacy > Files and Folders, and ensure that ASUS AiCloud has permission to access the Files app.... ⇲

limited file format support

Fix: 1. Convert files: If you encounter unsupported file formats, use a file conversion tool or app to convert them to a supported format before... ⇲

Syncing issue

smart sync error messages

Fix: 1. Check internet connection: Ensure that your device has a stable internet connection, as sync issues often arise from connectivity problem... ⇲