fix problems on Avast One [iphone]

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—— Run into issues on Avast One? Get help pending when official support gets back to you!

Avast One – Privacy & Security
Info:
company: AVAST Software s.r.o
: https://support.avast.com/
: www.avast.com
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Search issue

Malware search failures

Fix: 1. Ensure that the Avast One app is updated to the latest version. Go to the App Store, search for Avast One, and check for updates. 2. Run... ⇲

Difficulty locating features

Fix: 1. Familiarize yourself with the app layout by exploring each section. Use the help or tutorial section within the app for guidance. 2. Use... ⇲
 
Network issue

VPN hinders website access

Fix: 1. Open the Avast One app and navigate to the VPN settings. 2. Try changing the VPN server location to a different country or region. Some s... ⇲

Inconvenient VPN management

Fix: 1. Familiarize yourself with the VPN settings in the Avast One app. Create shortcuts for frequently used servers for easier access. 2. Set t... ⇲
 
Crashes issue

Avast One crashes on phone

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' and install any available... ⇲
 
Audio issue

Call quality issues

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. 2. If using Wi-Fi, try moving closer to the router... ⇲
 
Battery issue

Excessive battery usage

Fix: 1. Go to 'Settings' > 'Battery' on your iPhone and check which apps are consuming the most battery. If Avast One is listed, consider reducin... ⇲
 
Bugs issue

Automated system inaccuracies

Fix: 1. Regularly update the Avast One app to ensure you have the latest features and bug fixes. 2. Review the settings in the app to ensure they... ⇲

Avast One perceived as redundant

Fix: 1. Evaluate the features of Avast One and determine which ones you find most useful. Consider disabling or ignoring features that you do not... ⇲

Service not functioning as promised

Fix: 1. Review the service features and ensure you are using them correctly. Check the app settings to confirm that all features are enabled. 2.... ⇲
 
Payments issue

Unexpected price increases

Fix: 1. Review your subscription details in the app under 'Account' or 'Subscription' settings to understand your current plan and pricing. 2. If... ⇲

Cancellation issues

Fix: 1. Go to the 'Account' or 'Subscription' section in the app and follow the prompts to cancel your subscription. 2. Ensure you receive a conf... ⇲
 
Loading issue

Avast One fails to open

Fix: 1. Restart your iPhone to clear any temporary glitches that may be preventing the app from opening. 2. Ensure that your iPhone has enough st... ⇲
 
Settings issue

Overriding user settings

Fix: 1. Check the app settings to ensure that your preferences are saved correctly. After making changes, exit the settings and reopen to confirm... ⇲

Lack of firewall management options

Fix: 1. Check the app settings to see if there are any available firewall options. Some features may be hidden under advanced settings. 2. If fir... ⇲
 
Support issue

Technical support difficulties

Fix: 1. Utilize the in-app help section or FAQ for common issues and troubleshooting tips. 2. Search online forums or community discussions for s... ⇲
 
Security issue

No antivirus on mobile version

Fix: 1. Understand that mobile devices typically have different security needs. Use the available features in Avast One, such as VPN and privacy... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Regularly update the Avast One app to ensure optimal performance. 2. Clear the app cache by going to 'Settings' > 'General' > 'iPhone Sto... ⇲
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 what users are saying
Good experience
93.0%

Neutral
4.4%

Bad experience
2.6%

~ from our NLP analysis of 10,035 combined software ratings.

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 Private Data Avast One collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Avast One Yearly: $47.99 Avast One Yearly Subscription