fix problems on PlaySight [iphone]

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—— Run into issues on PlaySight? Get help pending when official support gets back to you!

PlaySight
Info:
company: PlaySight
: https://playsight.com/contact
: playsight.com
Chat with our AI-based PlaySight Support
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Gameplay issue

inaccurate game scores

Fix: Double-check the score input settings before starting the game. Ensure that all participants are aware of how to input scores correctly and... ⇲

limited game selection

Fix: Explore the app's settings to see if there are options to filter or search for more games. Sometimes, games may not be immediately visible d... ⇲
 
Audio issue

poor video and audio quality

Fix: Check your internet connection before streaming or recording. A stable Wi-Fi connection is crucial for good video and audio quality. If poss... ⇲
 
Freezing issue

streaming issues with freezing

Fix: Close any unnecessary apps running in the background to free up system resources. This can help improve the performance of the PlaySight app... ⇲
 
UI issue

cumbersome navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your efficienc... ⇲
 
Slow issue

slow loading times

Fix: Clear the app's cache by going to your device settings, finding the PlaySight app, and selecting the option to clear cache. This can help im... ⇲
 
Crashes issue

PlaySight crashes during live streams

Fix: Make sure your app is updated to the latest version. Updates often include bug fixes that can resolve crashing issues. Check the App Store f... ⇲
 
Notifications issue

inability to reserve future game notifications

Fix: Check the app settings to see if there is an option to enable notifications for future games. If not, consider setting reminders manually in... ⇲
 
Support issue

no customer service response

Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing direct... ⇲

no live help chat

Fix: Utilize the app's help section or FAQ to find answers to common questions. This can often provide immediate assistance without needing live... ⇲
 
Video issue

video playback is cumbersome

Fix: Try using a different device to play back the videos. Sometimes, playback issues can be device-specific, and switching devices may improve t... ⇲

video orientation issues

Fix: Before recording, ensure your device is in the correct orientation (landscape or portrait) based on how you want the video to appear. This c... ⇲

missed recordings

Fix: Set reminders for upcoming games to ensure you are ready to start the recording. Use your device's calendar or a reminder app to alert you a... ⇲

unwatchable video quality

Fix: Ensure you are connected to a strong and stable internet connection. If possible, switch to a wired connection or move closer to your Wi-Fi... ⇲
 
Updates issue

PlaySight requires constant updates

Fix: Enable automatic updates for the app in your device settings. This way, you won't have to manually check for updates, and the app will stay... ⇲
 
Payments issue

multiple pending charges for purchases

Fix: Check your purchase history in the app store to verify the charges. If you see duplicates, you may need to cancel the extra transactions thr... ⇲
 
Bugs issue

PlaySight does not function as intended

Fix: Try uninstalling and reinstalling the app. This can resolve many issues by resetting the app to its default state and clearing any corrupted... ⇲
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 what users are saying
Bad experience
51.4%

Good experience
42.2%

Neutral
6.4%

~ from our NLP analysis of 109 combined software ratings.

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 Private Data PlaySight collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics