fix problems on WYBOT [iphone]

—— Run into issues on WYBOT? Get help pending when official support gets back to you!

WYBOT

Info:

company: WYBOTICS CO.,LTD

: https://www.wyindustry.com

Chat with our AI-based WYBOT Support

🛠️ Common WYBOT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WYBOT frequently logs users out

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Ensure you are connected to a reliable Wi-Fi... ⇲

Cannot create an account

Fix: Ensure you are using a valid email address and that it is not already in use. Check for any typos in your email address during the registrat... ⇲

Account issue

Issues with password reset

Fix: Check your spam or junk email folder for the password reset email. Sometimes, these emails can be filtered incorrectly. OR Ensure that yo... ⇲

WYBOT fails to recognize user accounts

Fix: Ensure you are entering the correct login credentials. Double-check for typos in your email and password. OR Clear the app's cache and da... ⇲

Network issue

WYBOT fails to connect to the robot

Fix: Ensure that both your iPhone and the robot are connected to the same Wi-Fi network. The app may not connect if they are on different network... ⇲

Bluetooth and WiFi reset issues

Fix: Reset your Wi-Fi router. Unplug it for about 10 seconds and then plug it back in to refresh the connection. OR Forget the Wi-Fi network o... ⇲

Robot often goes offline

Fix: Check the robot's Wi-Fi connection. Ensure it is connected to the correct network and that the signal is strong. OR Update the robot's fi... ⇲

Settings issue

Inability to change cleaning modes

Fix: Check if the robot is currently in a cleaning cycle. You may need to stop the current cleaning before changing modes. OR Ensure that the... ⇲

Difficulties with scheduling

Fix: Ensure that you are setting the schedule correctly. Double-check the time zone settings in the app to ensure they match your local time. O... ⇲

WYBOT does not allow calibration

Fix: Ensure that the robot is fully charged and turned on before attempting calibration. Some features may not be available if the battery is low... ⇲

UI issue

WYBOT does not show cleaning history

Fix: Ensure that the robot has completed cleaning cycles. The app may not show history if no cleaning has been done. OR Try logging out of the... ⇲

WYBOT interface has poor color contrast

Fix: Adjust your iPhone's display settings. Go to Settings > Accessibility > Display & Text Size and enable 'Increase Contrast' or 'Reduce Transp... ⇲

Cannot monitor cleaning progress

Fix: Ensure that the robot is actively cleaning. The app may not show progress if the robot is idle or not connected properly. OR Try refreshi... ⇲

Crashes issue

WYBOT crashes after firmware updates

Fix: Delete and reinstall the app. This can resolve issues caused by corrupted files during the update process. OR Check for any additional up... ⇲

Support issue

Poor customer support response

Fix: Utilize the app's FAQ section or help guide, which may provide answers to common issues without needing to contact support. OR Join user... ⇲

Inability to access support or help

Fix: Check the app for a help or support section, which may provide FAQs or troubleshooting tips. OR Look for user forums or community groups... ⇲

Battery issue

Inaccurate battery and temperature indicators

Fix: Restart the app to refresh the data displayed. Sometimes, the app may not update the indicators correctly until restarted. OR Check for f... ⇲

Features issue

WYBOT lacks functionality and features

Fix: Check for updates in the App Store. New features may be added in updates, so ensure you are using the latest version. OR Explore the app... ⇲

Constant login failures

Fix: Reset your password to ensure you are using the correct credentials. Follow the password reset process in the app. OR Clear the app's cac... ⇲

Freezing issue

WYBOT is unresponsive or freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR Restart your... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

78.6%

Good experience

17.9%

Neutral

3.6%

~ from our NLP analysis of 56 combined software ratings.

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Private Data WYBOT collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.