—— Run into issues on Clorox Pool? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To streamline the account creation process, ensure you have a valid email address and a strong password ready. Open the app and follow the p... ⇲
Fix: Ensure that you are using the test strips correctly according to the manufacturer's instructions. Double-check the expiration date on the st... ⇲
Fix: Check your app settings for any session timeout options. If available, adjust these settings to extend the time before automatic logout. Add... ⇲
Fix: If the app freezes, try force-closing it by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the... ⇲
Fix: To avoid wasting test strips, try to complete the testing process quickly. Prepare your water sample and have the app open and ready before... ⇲
Fix: Ensure that you are following the same testing procedure each time, including timing and environmental conditions. Variations can lead to di... ⇲
Fix: Ensure that you are scanning the test strip in good lighting and that the strip is clean and free of any obstructions. This can improve the... ⇲
Fix: To work around the limited input feature, keep a manual log of your pool products and their quantities. Use a note-taking app on your iPhone... ⇲
Fix: As a workaround, keep a separate note or spreadsheet to track the chemical amounts you use. This can help you maintain accurate records unti... ⇲
Fix: If the app does not cater specifically to saltwater pools, consider using a general pool maintenance app that offers more comprehensive feat... ⇲
Fix: To minimize unwanted product recommendations, explore the app's settings for options to disable notifications or promotional messages. This... ⇲
Fix: If you have a smaller pool, consider using a larger container to collect a sample that meets the app's requirements. This can help you get a... ⇲
Fix: Ensure that your Wi-Fi or cellular data is functioning properly. Try toggling airplane mode on and off or restarting your router if you're o... ⇲
Fix: If you frequently find yourself without internet access, consider using the app in areas with reliable Wi-Fi or download any available offli... ⇲
Fix: To keep track of your results, manually record them in a notebook or a digital note-taking app after each test. This ensures you have a hist... ⇲
Fix: To get quicker responses, check the app's FAQ or help section for common issues and solutions. This can often provide immediate assistance w... ⇲
Fix: To improve performance, close other apps running in the background. Double-tap the home button (or swipe up from the bottom) and swipe away... ⇲
Fix: If you prefer using landscape mode, try rotating your device while using the app. Some apps may not officially support it but can still func... ⇲
Fix: Check the app for any tutorial or help section that may provide guidance on using products. If available, utilize these resources for better... ⇲
Fix: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include bug fixes and improvements.... ⇲