fix problems on Kenya Airways [iphone]

—— Run into issues on Kenya Airways? Get help pending when official support gets back to you!

Kenya Airways

Info:

company: Kenya Airways

: http://m.kenya-airways.com

Chat with our AI-based Kenya Airways Support

🛠️ Common Kenya Airways Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kenya Airways is non-functional

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲

Kenya Airways often freezes

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps. Swipe left or right t... ⇲

Crashes issue

Kenya Airways crashes

Fix: 1. Check for iOS updates: Go to Settings > General > Software Update. If an update is available, download and install it as it may fix compa... ⇲

Loading issue

Kenya Airways does not open

Fix: 1. Restart your device: Sometimes a simple restart can resolve issues with apps not opening. Press and hold the power button, slide to power... ⇲

UI issue

Kenya Airways does not display flights

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data settings to ensure you are connected to the internet. O... ⇲

Slow issue

Slow performance

Fix: 1. Close background apps: Double-click the home button or swipe up from the bottom to see open apps. Swipe up on apps you are not using to c... ⇲

Lags on website

Fix: 1. Clear browser cache: If using Safari, go to Settings > Safari > Clear History and Website Data. This can help improve performance. OR... ⇲

Customization issue

Limited features

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may introduce new features. Go to the App Store and... ⇲

No paperless function

Fix: 1. Check app settings: Look for an option in the app settings that allows you to enable paperless boarding passes or e-tickets. OR 2. Use... ⇲

Bugs issue

Error when selecting seats

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. This can resolve temporary glitches. OR 2. Try a... ⇲

Baggage handling issues

Fix: 1. Keep all baggage receipts: Always keep your baggage claim tickets and receipts until you have confirmed your baggage has arrived at your... ⇲

Payments issue

Payment issues

Fix: 1. Check your payment method: Ensure that your credit/debit card information is correct and that there are no issues with your bank. OR 2... ⇲

Compatibility issue

Poor integration with partner airlines

Fix: 1. Use the Kenya Airways website: If the app is not providing the necessary information, try accessing the Kenya Airways website directly fo... ⇲

Messages issue

Inconsistent communication

Fix: 1. Check notification settings: Ensure that notifications for the Kenya Airways app are enabled in your iPhone settings (Settings > Notifica... ⇲

Support issue