fix problems on Altametrics Schedules [iphone]

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—— Run into issues on Altametrics Schedules? Get help pending when official support gets back to you!

Altametrics Schedules
Info:
company: Altametrics Inc
: http://www.altametrics.com/
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Permissions issue

No access to coworkers' schedules

Fix: Check your app settings to ensure that you have enabled permissions to view coworkers' schedules. Sometimes, privacy settings can restrict a... ⇲
 
Notifications issue

Notifications are unreliable

Fix: Go to your phone's settings and ensure that notifications for the Altametrics Schedules app are enabled. Check if the app has permission to... ⇲
 
Slow issue

Slow loading times

Fix: Check your internet connection. A weak or unstable connection can cause slow loading times. Try switching to a different Wi-Fi network or us... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
UI issue

Inability to see store schedule correctly

Fix: Check if you have the correct permissions to view the store schedule. Sometimes, access may be restricted based on your role within the orga... ⇲

Inconsistent schedule display

Fix: Try refreshing the app or logging out and back in to see if the schedule updates correctly. Sometimes, a simple refresh can resolve display... ⇲
 
Messages issue

Messages take too long to load

Fix: Ensure that your internet connection is stable. A poor connection can lead to delays in loading messages. Try switching to a different netwo... ⇲
 
Crashes issue

Altametrics Schedules crashes frequently

Fix: Make sure that your app is updated to the latest version. Check the App Store for any available updates and install them. OR If the app c... ⇲
 
Customization issue

Lack of communication features

Fix: Utilize alternative communication tools such as email, messaging apps, or team collaboration platforms to stay in touch with your coworkers.... ⇲

Limited functionality for managers

Fix: Review the app's user guide or help section to understand the full range of features available for managers. There may be functionalities th... ⇲
 
Settings issue

No way to swap shifts easily

Fix: Check if there is a specific section in the app for shift swapping. If not, consider discussing with your manager or HR about the process fo... ⇲

Inadequate shift coverage options

Fix: Discuss with your manager about the possibility of implementing a more flexible shift coverage system or using a different method for managi... ⇲
 
Verification issue

Verification issues after reinstallation

Fix: After reinstalling the app, ensure that you are using the correct login credentials. If you encounter verification issues, try resetting you... ⇲
 
Support issue

Poor customer support response times

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to resolve issues independently. OR If... ⇲
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 what users are saying
Good experience
88.1%

Bad experience
9.5%

Neutral
2.4%

~ from our NLP analysis of 5,495 combined software ratings.

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 Private Data Altametrics Schedules collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics