fix problems on Yango Play [iphone]

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—— Run into issues on Yango Play? Get help pending when official support gets back to you!

Yango Play
Info:
company: Funtech Loyalty Card Services LLC
: https://plus.yango.com/action/support
: play.yango.com
Chat with our AI-based Yango Play Support
   Hello! How can I assist you?  

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Verification issue

Phone number verification fails

Fix: 1. Ensure your phone number is entered correctly: Double-check the country code and the number format. 2. Wait for a few minutes and try ag... ⇲
 
Support issue

No customer support available

Fix: 1. Check the app for any help or FAQ section: Many apps have built-in support resources. 2. Look for community forums or user groups online... ⇲
 
Payments issue

Subscription cancellation is difficult

Fix: 1. Open the app and go to your account settings: Look for a section related to subscriptions or billing. 2. Follow the prompts to cancel yo... ⇲

Charges continue despite cancellation attempts

Fix: 1. Double-check your subscription status: Go to your account settings in the app or your App Store subscriptions to confirm that it is indee... ⇲
 
Compatibility issue

Limited language options for shows

Fix: 1. Check the app settings: Look for a language or subtitle option in the app settings to see if you can change the language preferences. 2.... ⇲

No AppleTV app available

Fix: 1. Use AirPlay: If you have an Apple TV, you can mirror your iPhone screen to your TV. Swipe down from the upper right corner of your iPhone... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check for updates on both the app and the operating system of each device. 2. Clear cache and data on th... ⇲

Yango Play not available in certain regions

Fix: 1. Use a VPN: Consider using a VPN service to access the app from a different region where it is available. 2. Check for regional updates:... ⇲
 
Loading issue

Yango Play keeps loading indefinitely

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. 2. Check your internet connection: Ens... ⇲
 
Messages issue

No confirmation emails for subscription changes

Fix: 1. Check your spam or junk folder: Sometimes, confirmation emails can be filtered out. 2. Ensure your email address is correct in your acco... ⇲
 
Account issue

Requires phone number for account creation

Fix: 1. Use a different phone number: If you have access to another number, try using that for account creation. 2. Consider using a temporary p... ⇲
 
UI issue

Yango Play is confusing to navigate

Fix: 1. Explore the app: Spend some time clicking through different sections to familiarize yourself with the layout. 2. Look for a help or tuto... ⇲
 
Content issue

Limited selection of shows and movies

Fix: 1. Check for updates: Regularly check the app for new content updates. 2. Explore other streaming services: If Yango Play does not meet you... ⇲
 
Video issue

Quality issues with streaming

Fix: 1. Check your internet speed: Use a speed test app to ensure you have a stable and fast connection. 2. Lower the streaming quality: If the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.3%

Bad experience
29.4%

Neutral
3.3%

~ from our NLP analysis of 721 combined software ratings.

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 Private Data Yango Play collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Search History
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Yango Play: $7.99 Yango Play
  2. Yango Play: $6.99 Yango Play
  3. Yango Play: $1.99 Yango Play
  4. Yango Play: $0.99 Yango Play
  5. Yango Play: $7.99 Yango Play
  6. Yango Play: $7.99 Yango Play
  7. Yango Play: $7.99 Yango Play
  8. Yango Play: $7.99 Yango Play
  9. Yango Play: $7.99 Yango Play
  10. Yango Play: $2.99 Yango Play