fix problems on HiPal [iphone]

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—— Run into issues on HiPal? Get help pending when official support gets back to you!

HiPal: Phone tracker & Talkie
Info:
company: VPINGS INC.
: https://hipal.app/
: hipal.app
Chat with our AI-based HiPal Support
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Glitches issue

Glitches when sending voice messages

Fix: If you experience glitches, try clearing the app's cache. Go to 'Settings' within the app (if available) and look for an option to clear cac... ⇲
 
Audio issue

Delay in audio transmission

Fix: To minimize audio transmission delays, check your internet connection. A weak Wi-Fi or cellular signal can cause delays. Try switching to a... ⇲

Cannot talk while phone is off

Fix: Unfortunately, this is a limitation of the app and iPhone functionality. As a workaround, consider using a different communication app that... ⇲
 
Registration issue

Sign up limited to Apple ID

Fix: If you want to use the app without an Apple ID, consider creating a new Apple ID specifically for this purpose. Go to 'Settings' > 'Sign in... ⇲
 
Loading issue

Infinite loading screen on sign in

Fix: If you encounter an infinite loading screen, try force-closing the app and reopening it. Swipe up from the bottom of the screen (or double-c... ⇲
 
Network issue

Network connection issues

Fix: To troubleshoot network connection issues, first, ensure that your Wi-Fi or cellular data is enabled. Go to 'Settings' > 'Wi-Fi' or 'Cellula... ⇲

Limited range for communication

Fix: To improve communication range, ensure that both you and the person you are trying to communicate with are connected to a strong Wi-Fi netwo... ⇲
 
Login issue

No option to log in with Google

Fix: If you prefer using Google for sign-in, consider using a password manager to store your Apple ID credentials securely, allowing you to log i... ⇲
 
Search issue

Limited ability to find users in area

Fix: To improve user discovery, ensure that location services are enabled for the app. Go to 'Settings' > 'Privacy' > 'Location Services' and set... ⇲
 
Payments issue

Requires payment for full features

Fix: If you want to access full features without payment, look for any promotional offers or trials within the app. Sometimes, apps offer limited... ⇲
 
Settings issue

Cannot mute all channels

Fix: To mute notifications from the app, go to 'Settings' > 'Notifications' > 'HiPal' and adjust the notification settings to minimize alerts. Ho... ⇲
 
Crashes issue

HiPal breaks after short usage

Fix: If the app crashes frequently, try uninstalling and reinstalling it. Press and hold the HiPal app icon until it wiggles, then tap the 'X' to... ⇲
 
Messages issue

Cannot leave group chat after issues

Fix: If you cannot leave a group chat, try restarting the app or your device. Sometimes, a simple restart can resolve temporary glitches that pre... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.1%

Bad experience
6.9%

Neutral
4.0%

~ from our NLP analysis of 1,016 combined software ratings.

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 Private Data HiPal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. HiPal Premium: $4.99 HiPal Premium
  2. HiPal Premium: $6.99 HiPal Premium
  3. HiPal_Lifetime: $19.99 HiPal_Lifetime
  4. HiPal Premium Year: $19.99 HiPal Premium Year
  5. HiPal_Lifetime: $9.99 HiPal_Lifetime
  6. HiPal_Weekly: $1.99 HiPal_Weekly
  7. HiPal_weekly: $4.99 HiPal_weekly
  8. HiPal Premium: $29.99 HiPal Premium
  9. HiPal Premium: $2.99 HiPal Premium
  10. HiPal Premium: $3.99 HiPal Premium