fix problems on VUZ [iphone]

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—— Run into issues on VUZ? Get help pending when official support gets back to you!

VUZ: Live 360 VR Videos
Info:
company: 360 MEA FZE
: https://vuz.com
: vuz.com
Chat with our AI-based VUZ Support
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Bugs issue

bugs in functionality

Fix: 1. Update the app: Ensure you have the latest version of VUZ installed, as updates often fix bugs. 2. Report the bug: Use the app's feedbac... ⇲
 
Settings issue

interests settings do not update

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as updates may fix issues with settings not saving. 2. Re-enter... ⇲
 
Privacy issue

no unsubscribe option

Fix: 1. Check account settings: Go to your account settings within the app and look for subscription management options. 2. Use the App Store: I... ⇲
 
Compatibility issue

VR mode does not function properly

Fix: 1. Check device compatibility: Ensure your iPhone model supports VR functionality and that you have the necessary VR headset if required. 2... ⇲
 
Video issue

VUZ kicks users out when entering video

Fix: 1. Clear app cache: Go to your iPhone settings, find VUZ, and clear its cache if the option is available. This can help with stability. 2.... ⇲

poor video playback performance

Fix: 1. Check internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. If it's slow, consider switch... ⇲
 
Network issue

high bandwidth consumption

Fix: 1. Adjust video quality: In the app settings, look for an option to reduce video quality, which can help lower bandwidth usage. 2. Use Wi-F... ⇲
 
Content issue

inaccurate and unclear content

Fix: 1. Verify sources: Cross-check the content you find unclear with other reliable sources to ensure accuracy. 2. Provide feedback: Use the ap... ⇲
 
Reviews issue

misleading reviews

Fix: 1. Read multiple reviews: Look for a range of reviews to get a balanced perspective on the app's performance. 2. Check for verified users:... ⇲
 
Slow issue

slow performance

Fix: 1. Restart your device: A simple restart can often resolve performance issues by clearing temporary files and freeing up memory. 2. Close b... ⇲
 
Support issue

lack of user guidance

Fix: 1. Explore help section: Look for a help or tutorial section within the app that may provide guidance on how to use its features. 2. Search... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.4%

Bad experience
6.5%

Neutral
2.1%

~ from our NLP analysis of 5,250 combined software ratings.

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 Private Data VUZ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly Channels Subscription: $59.99 Yearly Channels Subscription
  2. 3 Months Channels Subscription: $23.99 3 Months Channels Subscription
  3. Monthly Channels Subscription: $8.49 Monthly Subscription to the top happenings
  4. Exclusive Events -: $9.99 Exclusive Behind The Scenes Events -
  5. Points Pack: 1000 points: $9.99 A pack containing 1000 points
  6. Points Pack: 3000 points: $19.99 A pack containing 3000 points
  7. VIP Journey - Yearly: $59.99 VIP Journey Yearly Subscription
  8. Al Shabab Monthly VIP Journey: $5.99 Subscribe to Al shabab Monthly package
  9. 3 Months Subscription: $14.99 Limited Time Offer
  10. Exclusive Event - 1 Time $5: $4.99 1 Time Price $5 http://www.360vuz.com/legal/