fix problems on Fitplan [iphone]

—— Run into issues on Fitplan? Get help pending when official support gets back to you!

Fitplan®: Gym & Home Workouts

Info:

company: MVMNT Inc.

: https://support.fitplanapp.com/

: www.fitplanapp.com

Chat with our AI-based Fitplan Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during workouts

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Fitplan app o... »»

Timer does not work consistently

Fix: 1. Check your phone's settings to ensure that notifications and sounds are enabled for the Fitplan app. Go to Settings > Notifications > Fit... »»

Crashes issue

App crashes and loses workout data

Fix: 1. Regularly save your workout progress by tapping the save button after each set or exercise. 2. Ensure that your iPhone has enough storage... »»

Glitches issue

Glitches in user interface

Fix: 1. Restart the app to see if the glitches resolve themselves. 2. Check for updates in the App Store and install any available updates to fix... »»

Audio issue

Rest timers do not make sounds

Fix: 1. Check the app's sound settings by going to the app's settings menu and ensuring that sound notifications are enabled. 2. Also, check your... »»

Settings issue

Difficulty in changing rest timer duration

Fix: 1. Look for a settings or preferences option within the app where you can adjust the timer settings. 2. If you cannot find it, consult the a... »»

Video issue

Informational videos autoplay without option to turn off

Fix: 1. Check the app settings for an option to disable autoplay for videos. 2. If no such option exists, consider muting the app while using it... »»

UI issue

Workout plans disappear from user view

Fix: 1. Ensure you are logged into your account properly. Log out and log back in to refresh your session. 2. Check if the workout plans are stil... »»

Content issue

Limited information on certain exercises

Fix: 1. Use external resources such as fitness websites or YouTube for additional information on exercises that lack detail in the app. 2. Consid... »»

Limited availability of certain trainers' plans

Fix: 1. Explore other trainers within the app to find alternative workout plans that suit your needs. 2. Use the app's search feature to look for... »»

Customization issue

Repetitive exercises with insufficient rest

Fix: 1. Modify your workout by manually adjusting the sets and exercises to include more variety. 2. Use the app's customization features to crea... »»

Lack of memo feature for notes

Fix: 1. Use a separate note-taking app on your iPhone to jot down notes related to your workouts. 2. Consider using a physical notebook to keep t... »»

Inability to add extra sets

Fix: 1. Check if the app allows for customization of workouts. If so, create a new workout plan that includes the extra sets you want. 2. Use the... »»

Bugs issue

Inability to log missed workouts correctly

Fix: 1. Check if there is an option to manually log workouts in the app. If so, use that feature to record missed workouts. 2. If the app allows... »»

Payments issue

High subscription cost for app performance

Fix: 1. Evaluate the features you use most and consider whether a less expensive subscription tier meets your needs. 2. Look for promotional offe... »»

Updates issue

Inconsistent updates causing new issues

Fix: 1. Keep the app updated to the latest version to ensure you have the most stable release. 2. If a new update causes issues, consider reverti... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Bad experience

3.6%

Neutral

1.7%

~ from our NLP analysis of 10,984 combined software ratings.

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Private Data Fitplan collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Contact Info
- Diagnostics

Cost of Subscriptions

Fitplan Monthly Subscription: $15.99 Monthly access to all Fitplans
Fitplan Monthly Subscription: $15.99 Access to all workouts and Fitplans!
Annual Subscription: $83.99 Yearly access to all workouts and Fitplans!
Fitplan Quarterly Subscription: $38.99 Get fit this year with Fitplan!
Fitplan Annual Subscription: $69.99 Access to all workouts and Fitplans!
Fitplan Monthly Subscription: $19.99 Access to all workouts and Fitplans!
A Year of Fitplan Elite: $69.99 Yearly access to all workouts and Fitplans!
Fitplan Monthly Subscription: $19.99 Access to all workouts and Fitplans!
A Year of Fitplan Elite: $99.99 Yearly access to all workouts and Fitplans!
Fitplan Subscription: $49.99 Access to all workouts and Fitplans!