fix problems on Freeletics [iphone]

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—— Run into issues on Freeletics? Get help pending when official support gets back to you!

Freeletics: Workouts & Fitness
Info:
company: Freeletics GmbH
: https://support.freeletics.com
: www.freeletics.com
Chat with our AI-based Freeletics Support
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Payments issue
Lack of option to cancel subscription within the app

Fix: 1. Open the Settings app on your iPhone. 2. Tap on your name at the top, then select 'Subscriptions'. 3. Find Freeletics in the list and tap... ⇲
 
Audio issue
No audible countdown timers before timed exercises

Fix: 1. Check the app settings for any audio or sound options. Ensure that sound notifications are enabled. 2. If there is no built-in countdown... ⇲
 
UI issue
Confusing user interface for starting workouts

Fix: 1. Familiarize yourself with the app layout by exploring all sections. Spend a few minutes navigating through the menus to understand where... ⇲
Difficulty in navigating between workout segments

Fix: 1. Familiarize yourself with the navigation controls by practicing moving between segments during a workout. 2. Use the app's help section o... ⇲
Lack of gesture control for navigation

Fix: 1. Familiarize yourself with the available navigation options in the app. Look for any settings that might allow you to customize controls.... ⇲
 
Customization issue
Limited customization for exercise selection

Fix: 1. Explore the app settings to see if there are any options for customizing workouts or selecting specific exercises. 2. If customization is... ⇲
Inability to modify specific exercises easily

Fix: 1. Check if there are any settings in the app that allow you to modify exercises or replace them with alternatives. 2. Create a custom worko... ⇲
No option to mark favorite or unwanted exercises

Fix: 1. Keep a personal log of your favorite and unwanted exercises in a separate note-taking app or physical journal. 2. Use the app's feedback... ⇲
Limited celebration and stats after completing workouts

Fix: 1. Use a separate fitness tracking app to log your workouts and celebrate milestones. 2. Create a personal reward system for yourself to cel... ⇲
 
Bugs issue
Inconsistent workout adaptation based on user feedback

Fix: 1. Regularly provide feedback through the app after each workout to help improve adaptation. 2. Keep track of your workout performance in a... ⇲
 
Ads issue
Frequent ads interrupting user experience

Fix: 1. Check if there is a premium subscription option that removes ads. If so, consider upgrading for an uninterrupted experience. 2. If ads ar... ⇲
 
Settings issue
No option to track daily weight and calories

Fix: 1. Use a separate app for tracking weight and calories, such as MyFitnessPal or Apple Health, and manually log your data. 2. Set a daily rem... ⇲
 
Compatibility issue
Limited functionality for Apple Watch

Fix: 1. Ensure that the Freeletics app is updated on both your iPhone and Apple Watch. 2. Check the app settings on your iPhone to see if there a... ⇲
 
Support issue
Slow customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing support. 2. Use communi... ⇲
 
Loading issue
Freeletics reloads and jumps to the top after returning from a session

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Clos... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Bad experience
4.8%

Neutral
3.4%

~ from our NLP analysis of 21,732 combined software ratings.

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 Private Data Freeletics collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Training Coach: $34.99 Personalized workouts tailored to you
  2. Training Coach: $34.99 Personalized workouts tailored to you
  3. Training Coach: $59.99 Personalized workouts tailored to you
  4. Training and Nutrition Bundle: $49.99 Personalized fitness & nutrition plans
  5. Training and Nutrition Bundle: $49.99 Personalized fitness & nutrition plans
  6. Training Coach: $34.99 Personalized workouts tailored to you
  7. Training and Nutrition Bundle: $89.99 Personalized fitness & nutrition plans
  8. Training and Nutrition Bundle: $49.99 Personalized fitness & nutrition plans
  9. Training Coach: $74.99 Personalized workouts tailored to you
  10. Training Coach: $79.99 Personalized workouts tailored to you