fix problems on Atomic Wallet [iphone]

—— Run into issues on Atomic Wallet? Get help pending when official support gets back to you!

Atomic Wallet

Info:

company: ATOMIC PROTOCOL SYSTEMS OÜ

: https://support.atomicwallet.io/

: atomicwallet.io

Chat with our AI-based Atomic Wallet Support

🛠️ Common Atomic Wallet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Atomic Wallet frequently shows incorrect crypto balances

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help refresh the data and show the correct balances. 2. Check network c... ⇲

High transaction fees

Fix: 1. Compare fees: Before making a transaction, check the fees associated with different cryptocurrencies. Some may have lower fees than other... ⇲

Loading issue

Slow loading times for balances

Fix: 1. Optimize your device: Ensure your iPhone is running the latest iOS version and has sufficient storage space. Delete unnecessary apps or f... ⇲

Payments issue

Delayed transaction processing

Fix: 1. Check network status: Ensure that the network you are using is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. 2... ⇲

Issues with exchanging coins

Fix: 1. Verify exchange rates: Before attempting to exchange coins, check the current exchange rates to ensure they are favorable. 2. Restart the... ⇲

Difficulty in unstaking coins

Fix: 1. Review unstaking process: Double-check the unstaking process in the app's help section to ensure you are following the correct steps. 2.... ⇲

Minimum limits on exchanges

Fix: 1. Check exchange limits: Before attempting to exchange, review the minimum limits for the specific coins you are trying to exchange. 2. Com... ⇲

Inability to cash out to fiat easily

Fix: 1. Use third-party exchanges: If the app does not support cashing out to fiat, consider transferring your crypto to a third-party exchange t... ⇲

Syncing issue

Inconsistent syncing between mobile and desktop versions

Fix: 1. Ensure both versions are updated: Make sure that both the mobile app and desktop version of Atomic Wallet are updated to the latest versi... ⇲

Bugs issue

Bugs in staking rewards display

Fix: 1. Refresh the staking section: Navigate away from the staking rewards section and then return to it to refresh the data. 2. Check for updat... ⇲

Problems with displaying transaction history accurately

Fix: 1. Refresh the transaction history: Navigate away from the transaction history section and return to it to refresh the data. 2. Check networ... ⇲

Support issue

Customer support responses are often vague

Fix: 1. Prepare detailed inquiries: When reaching out to customer support, provide as much detail as possible about your issue, including screens... ⇲

Lack of clear instructions for staking and unstaking

Fix: 1. Explore the help section: Check the app's help or FAQ section for any available guides on staking and unstaking. 2. Look for video tutori... ⇲

Crashes issue

Atomic Wallet freezes or crashes

Fix: 1. Restart your iPhone: A simple restart can often resolve app freezing or crashing issues. 2. Update the app: Ensure you are using the late... ⇲

Security issue

Security concerns with transaction history

Fix: 1. Enable two-factor authentication: If available, enable two-factor authentication for added security on your account. 2. Regularly monitor... ⇲

Glitches issue

Frequent glitches in the user interface

Fix: 1. Restart the app: Close and reopen the app to see if this resolves any temporary glitches. 2. Update the app: Ensure you are using the lat... ⇲