fix problems on Alamo [iphone]

—— Run into issues on Alamo? Get help pending when official support gets back to you!

Alamo - Car Rental

Info:

company: EAN Services, LLC

: http://enterprisemobility.com

: enterprisemobility.com

Chat with our AI-based Alamo Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during login

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps.... »»

Session timeout error while using

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try switching to a... »»

UI issue

Cannot check in within the app

Fix: 1. Ensure you are logged in: Make sure you are logged into your account. If not, log in and try the check-in process again. 2. Update the ap... »»

Inability to select pick-up and drop-off times

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. 2. Check for updates: Ensure the app is upda... »»

Bugs issue

App does not save reservation details

Fix: 1. Check app permissions: Go to Settings > Alamo and ensure that all necessary permissions are enabled, especially for background app refres... »»

App fails to process bookings

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Update your payment information if necessary. 2.... »»

Inconsistent cancellation fee information

Fix: 1. Review terms and conditions: Check the cancellation policy on the Alamo website or within the app to understand the fees associated with... »»

Loading issue

Error retrieving existing reservations

Fix: 1. Verify your login credentials: Ensure you are using the correct email and password associated with your reservations. If necessary, reset... »»

Support issue

Poor customer support for app issues

Fix: 1. Use in-app support: Check if the app has a help or support section where you can find FAQs or submit a support request. 2. Look for onlin... »»

Search issue

Limited availability of cars in certain locations

Fix: 1. Check alternative locations: If your preferred location has limited availability, try searching for cars at nearby locations or different... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Bad experience

0.7%

Neutral

0.6%

~ from our NLP analysis of 21,343 combined software ratings.

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Private Data Alamo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics