—— Run into issues on Bloomberg Connects? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your iPhone's settings to ensure that the Bloomberg Connects app is allowed to run in the background. Go to Settings > Bloomberg Conne... ⇲
Fix: Clear the app's cache to improve performance. Go to Settings > Bloomberg Connects > Clear Cache. This can help remove any temporary files th... ⇲
Fix: Try restarting the app. Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swipin... ⇲
Fix: Familiarize yourself with the app's navigation layout. Look for a home button or a menu option that takes you back to the main museum list m... ⇲
Fix: Check if the app has an offline mode. Some apps allow you to download content for offline use. Look for a setting within the app that enable... ⇲
Fix: Manually bookmark your last visited museum if the app allows it. Look for a 'Favorites' or 'Bookmarks' feature to save your place. OR Che... ⇲
Fix: Double-check the museum and guide numbers to ensure you are referencing the correct ones. Sometimes, a simple mix-up can lead to confusion.... ⇲
Fix: Look for additional resources or links within the app that may provide more information. Sometimes, guides may have supplementary content av... ⇲
Fix: Check your device's default browser settings. Go to Settings > Safari (or your default browser) and ensure that it is set up correctly to op... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Bloomberg Connects, and check for updates. OR If t... ⇲
Fix: Check if the audio is muted or if the volume is low. Use the volume buttons on the side of your iPhone to adjust the sound while the audio p... ⇲
Fix: Ensure you are connected to a strong Wi-Fi network when downloading guides. A weak connection can slow down the download process. OR Try... ⇲
Fix: Check the app settings to see if there is an option to manage cached guides. If available, adjust the settings to allow for more than one gu... ⇲
Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Bloomberg Connects is set... ⇲
Fix: Use the app's map feature, if available, to visually locate museums instead of searching by location. This can help you find nearby options... ⇲