fix problems on Smartify [iphone]

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—— Run into issues on Smartify? Get help pending when official support gets back to you!

Smartify: Arts and Culture
Info:
company: Smartify CIC
: http://smartify.org
: smartify.org
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Uploads issue
No option to upload images

Fix: As a workaround, take a screenshot of the artwork you want to identify and use the scanner feature to scan the screenshot instead. This may... ⇲
 
Camera issue
Smartify requires prolonged stillness for scanning

Fix: Try to stabilize your phone by resting it on a flat surface or using a tripod if available. This can help maintain stillness during the scan... ⇲
No shutter button for taking photos

Fix: Use the volume buttons on your iPhone as a shutter button when taking photos. This can provide a more stable shot than tapping the screen.... ⇲
 
Database issue
Limited database of artists and artworks

Fix: Explore other art identification apps or websites that may have a more extensive database and use them in conjunction with Smartify for bett... ⇲
 
Loading issue
Smartify reloads from scratch when reopened

Fix: Clear the app cache by going to your iPhone settings, finding Smartify, and selecting 'Clear Cache' if available. This can help improve load... ⇲
 
Search issue
Keyboard disappears during search

Fix: Try tapping on the search bar again to bring the keyboard back up. If this does not work, close and reopen the app to reset the interface.... ⇲
Lacks reverse image search capability

Fix: Use a different app that offers reverse image search capabilities to identify artworks, and then cross-reference the information with Smarti... ⇲
 
Customization issue
No way to group favorites by museum

Fix: Create a separate list or note on your phone to manually categorize your favorites by museum. This can serve as a temporary workaround until... ⇲
No sorting options for artist lists

Fix: Manually create a list of your favorite artists in a note-taking app, categorizing them as you prefer until sorting options are added to Sma... ⇲
 
Bugs issue
Inconsistent scanning performance

Fix: Ensure that you are using the latest version of the app, as updates may improve scanning performance. Check the App Store for updates. OR... ⇲
 
Permissions issue
No access to user photo gallery for identification

Fix: As a workaround, take a photo of the artwork you want to identify and then use the scanner feature to scan that photo directly from your cam... ⇲
 
UI issue
Poorly designed user interface

Fix: Familiarize yourself with the app's layout by exploring all features and settings. Sometimes, understanding the navigation can improve your... ⇲
 
Audio issue
Audio tour feature malfunctions with Bluetooth headphones

Fix: Ensure that your Bluetooth headphones are fully charged and properly connected to your iPhone. Disconnect and reconnect them if necessary.... ⇲
 
Support issue
Inability to report problems effectively

Fix: Keep a detailed log of the issues you encounter, including steps to reproduce them, and use this information to track your experiences for f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.8%

Bad experience
8.1%

Neutral
3.1%

~ from our NLP analysis of 8,007 combined software ratings.

 Switch to these Alternatives:
Limna: Art Gallery Prices
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Useeum
Rijksmuseum
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 Private Data Smartify collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. Highlights of the NPG: $0.99 Highlights of the National Portrait Gallery
  2. Vienna around 1900: $2.99 Vienna on the cusp of the twentieth century
  3. Masterpieces of the Louvre: $1.99 Discover the greatest masterpieces.
  4. Highlights of The Met: $1.99 Discover the greatest masterpieces of the Met
  5. Rijksmuseum Highlights: $0.99 Tour of the Rijksmuseum Highlights
  6. Rembrand at the Rijksmuseum: $0.99 Explore some of Rembrandt's greatest works
  7. Viva Venezia!: $1.99 The Invention of Venice in the 19th Century
  8. Lovis Corinth: $2.99 Lovis Corinth. Life, a Celebration!
  9. Pushkin State Museum: $0.99 An hour with artists of European History
  10. GROW. The Tree in Art: $2.99 Mysterious, bearer of knowledge, silent ob...