fix problems on Tada [iphone]

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—— Run into issues on Tada? Get help pending when official support gets back to you!

Tada: Shop & Get Cash Back
Info:
company: Prodege LLC
: https://help.tada.com/hc/en-us
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Account issue

Account deactivation without clear reason

Fix: Review the app's terms of service to ensure compliance. Sometimes accounts are deactivated due to violations of terms, such as submitting fr... ⇲
 
Registration issue

Verification process is cumbersome

Fix: Follow the verification steps carefully and ensure that all required documents are submitted in the correct format. Double-check for any mis... ⇲
 
Bugs issue

Inconsistent cash back amounts

Fix: Keep track of the receipts and the cash back amounts you expect. If discrepancies arise, document them and refer to the app's terms regardin... ⇲

Limited number of stores for receipt submission

Fix: Check the app regularly for updates on participating stores, as new partnerships may be added over time. OR Consider using the app in con... ⇲

Inaccurate tracking of submitted receipts

Fix: Keep a personal log of receipts submitted and their expected cash back amounts to cross-reference with the app's records. OR If discrepan... ⇲
 
Crashes issue

Tada crashes or freezes during use

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR Try restarting... ⇲
 
Syncing issue

Difficulties in linking accounts

Fix: Double-check the login credentials for the accounts you are trying to link. Ensure that you are using the correct email and password. OR... ⇲
 
Ads issue

Misleading offer descriptions

Fix: Before participating in an offer, read the fine print and terms associated with it to understand any limitations or requirements. OR If y... ⇲

Limited offers available for cash back

Fix: Regularly check the app for new offers, as they may change frequently. Set reminders to check back often. OR Consider using multiple cash... ⇲

Low cash back rewards compared to other apps

Fix: Research and compare cash back rates across different apps to find the best options for your shopping habits. OR Consider using the app f... ⇲
 
Slow issue

Slow processing of cash out requests

Fix: Check the app's FAQ for information on typical processing times for cash out requests, as these can vary based on the payment method. OR... ⇲
 
Uploads issue

Errors in receipt submission process

Fix: Ensure that you are following the correct steps for submitting receipts as outlined in the app's help section. Take your time to review each... ⇲

Inability to submit multiple photos of receipts

Fix: Check if the app has a specific limit on the number of photos per receipt. If so, take care to submit the most important parts of the receip... ⇲

Frequent error messages during receipt uploads

Fix: Ensure that your internet connection is stable when uploading receipts. Try switching between Wi-Fi and mobile data to see if it improves th... ⇲
 
Support issue

Automated responses from customer support

Fix: When submitting a support request, provide as much detail as possible to help the support team understand your issue better and potentially... ⇲

Lack of direct customer support options

Fix: Utilize the app's help section or FAQ for common issues, as these resources can often provide immediate assistance. OR If you need to esc... ⇲
 
Camera issue

Issues with scanning receipts

Fix: Ensure that the camera lens is clean and that you are using the app in a well-lit area. Hold the phone steady while taking the photo. OR... ⇲
 
Privacy issue

Privacy concerns with personal information requests

Fix: Review the app's privacy policy to understand how your information is used and stored. Ensure you are comfortable with the terms before prov... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.5%

Bad experience
8.2%

Neutral
3.3%

~ from our NLP analysis of 4,021 combined software ratings.

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 Private Data Tada collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics