fix problems on Aquatica [iphone]

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—— Run into issues on Aquatica? Get help pending when official support gets back to you!

Aquatica
Info:
company: SeaWorld Parks & Entertainment Inc.
: https://seaworldentertainment.com/en/contact
: aquatica.com
Chat with our AI-based Aquatica Support
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Bugs issue

Cannot order food through app

Fix: Make sure you have enabled location services for the app. Go to Settings > Privacy > Location Services, find Aquatica, and set it to 'While... ⇲

Ride times are inaccurate

Fix: Refresh the app by pulling down on the screen to update the information. This can help load the latest ride times. OR Check for any notif... ⇲

Different prices on app and website

Fix: Verify that you are looking at the same type of tickets or offers on both platforms. Sometimes, different promotions or discounts may apply... ⇲
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections of the app to understand where everything is loca... ⇲
 
Loading issue

Cannot load tickets or purchases

Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that resolves the... ⇲
 
Settings issue

Parking hours not available

Fix: Check the app settings to ensure that location services are enabled, as this may affect the availability of parking information. OR Visit... ⇲

No option to input confirmation or ticket codes

Fix: Look for a 'Help' or 'Support' section within the app that may provide guidance on how to enter confirmation or ticket codes, as this featur... ⇲
 
Battery issue

Aquatica drains battery

Fix: Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for the Aquatica app. This c... ⇲
 
Compatibility issue

Cannot link passes to Apple Wallet

Fix: Check if the pass you are trying to link is compatible with Apple Wallet. Not all passes can be added. Refer to the Aquatica website for com... ⇲
 
Video issue

Lacks video content

Fix: Check for any updates to the app that may include new content. Go to the App Store and see if an update is available for Aquatica. OR Exp... ⇲
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 what users are saying
Good experience
98.8%

Neutral
0.8%

Bad experience
0.4%

~ from our NLP analysis of 6,886 combined software ratings.

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 Private Data Aquatica collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Search History
    • Identifiers
    • Diagnostics