A. 1. Verify SSO credentials: Ensure that you are entering the correct username and password for your SSO account. Check for any typos or case sensitivity. 2. Clear app cache: Go to Settings > General > iPhone Storage, find Logile Connect, and offload the app to clear temporary files that may be causing login issues.

B. 3. Try a different login method: If available, attempt to log in using a different method (like email and password) to access your account.