fix problems on EBay Online Shopping & Selling [iphone]

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—— Run into issues on EBay Online Shopping & Selling? Get help pending when official support gets back to you!

eBay online shopping & selling
Info:
company: eBay Inc.
: http://www.ebay.com/ios
: www.ebay.com
Chat with our AI-based eBay online shopping & selling Support
   Hello! How can I assist you?  

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Compatibility issue

Many features available on the website are not on the app

Fix: To access features not available on the app, use the mobile browser to visit eBay.com. This will allow you to utilize the full range of feat... ⇲

Redirects to app from mobile browser

Fix: If you prefer using the mobile browser, you can try accessing eBay in incognito mode, which may prevent automatic redirects to the app. OR... ⇲
 
Login issue

Frequent sign-outs from the app

Fix: Check your app settings to ensure that you are not set to log out after a period of inactivity. Go to the app settings and look for any opti... ⇲
 
Customization issue

Inability to sort watched items by seller

Fix: As a workaround, you can manually note down the sellers of your watched items and create a separate list in a note-taking app. This way, you... ⇲
 
Notifications issue

Irrelevant notifications flood users

Fix: Adjust your notification settings within the app. Go to the app settings, find the notifications section, and customize which notifications... ⇲
 
Payments issue

Excessive fees with little protection from scammers

Fix: To mitigate fees, consider reviewing your selling strategy. Offering free shipping or bundling items can sometimes attract more buyers, pote... ⇲
 
UI issue

Outdated app and website design

Fix: While you cannot change the design, you can provide feedback through the app's feedback feature. This helps eBay understand user preferences... ⇲

Navigation issues with the app interface

Fix: Take some time to explore the app's layout and familiarize yourself with its features. This can help you navigate more efficiently. OR If... ⇲
 
Security issue

Scammers and inflated prices prevalent

Fix: To avoid scams, always check seller ratings and reviews before making a purchase. Look for sellers with high ratings and positive feedback.... ⇲

Loss of items due to buyer fraud

Fix: To protect yourself, always use tracked shipping methods and require signatures for high-value items. This provides proof of delivery and ca... ⇲
 
Support issue

Difficulties in contacting customer service

Fix: Use the eBay Help & Contact section in the app or on the website to find answers to common questions. This can save you time and provide imm... ⇲
 
Account issue

Automatic returns granted without seller protection

Fix: Review eBay's return policies and ensure you are familiar with the conditions under which returns are granted. This can help you prepare for... ⇲

Account suspensions without clear reasons

Fix: Review eBay's policies to ensure you are compliant with their rules. This can help you avoid potential issues that may lead to suspensions.... ⇲
 
Updates issue

Inconsistent app performance after updates

Fix: If you experience performance issues, try uninstalling and reinstalling the app. This can help clear any corrupted data that may have result... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
1.9%

Neutral
1.8%

~ from our NLP analysis of 4,660,369 combined software ratings.

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 Private Data eBay online shopping & selling collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics