fix problems on Grailed [iphone]

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—— Run into issues on Grailed? Get help pending when official support gets back to you!

Grailed – Buy & Sell Fashion
Info:
company: Grailed, Inc
: https://www.grailed.com/about/contact
: www.grailed.com
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Payments issue
Delayed fund release for sellers

Fix: Ensure that your account is fully verified and that all necessary documentation is submitted to avoi...

High fees for sellers

Fix: Factor in the fees when pricing your items to ensure you still make a profit. Consider pricing sligh...

Frequent issues with payment processing

Fix: Double-check your payment information in the app settings to ensure everything is correct and up to...

Slow payment processing

Fix: Check the payment method you are using; some methods may process faster than others. Consider switch...

Funds hold for sellers is too long

Fix: Review the payment processing times in the app's help section to understand the expected timelines a...

Sellers face delays in receiving funds

Fix: Review the payment processing timelines in the app to set realistic expectations for when you will r...

High fees for sellers

Fix: Factor in the fees when pricing your items to ensure you still make a profit after the fees are dedu...

 
Security issue
Lack of seller protection

Fix: Use secure payment methods that offer buyer and seller protection, such as PayPal, to mitigate risks...

Frequent scams by buyers

Fix: Only ship items after payment has been confirmed and avoid shipping to unverified addresses. OR B...

Buyers can easily scam sellers

Fix: Always use the platform's payment system to ensure that transactions are protected. Avoid direct pay...

Poor tracking of suspicious sellers

Fix: Keep a record of any suspicious activity or sellers and report them through the app's reporting feat...

Buyers can easily dispute transactions

Fix: Provide clear and detailed descriptions of your items, including any flaws, to minimize disputes....

Inconsistent moderation of listings

Fix: Report any inappropriate listings you come across to help improve the moderation process. OR Stay...

Negative reviews can be left unjustly

Fix: Respond to negative reviews professionally and provide your side of the story in the comments sectio...

Inconsistent item authentication

Fix: Research and familiarize yourself with common signs of authenticity for the items you are selling or...

Lack of seller protection

Fix: Familiarize yourself with the platform's seller protection policies to understand your rights and re...

 
Support issue
Automated responses from support

Fix: When submitting a support request, be as detailed as possible to increase the chances of receiving a...

Items can be removed without clear communication

Fix: Regularly check your email and app notifications for any updates or messages regarding your listings...

Unresponsive customer support

Fix: Utilize the FAQ section on the Grailed website to find answers to common questions. This can often r...

Difficulty in resolving disputes

Fix: Keep all communication within the Grailed platform to ensure there is a record of the dispute. OR...

Items removed without clear communication

Fix: Review Grailed's listing guidelines to ensure your items comply with their policies before posting....

Inability to contact support easily

Fix: Use the help center on the Grailed website to find answers to common issues before attempting to con...

Slow customer support response

Fix: Utilize the in-app support feature to submit your queries directly. This often prioritizes your requ...

Automated customer service responses

Fix: Be specific in your inquiries to the support system to increase the chances of receiving a relevant...

Limited options for contacting support

Fix: Utilize the in-app chat feature if available, as it may provide quicker responses than email. OR...

 
UI issue
App interface is buggy

Fix: Clear the app cache by going to your iPhone settings, selecting 'General', then 'iPhone Storage', fi...

 
Updates issue
Poor user interface updates

Fix: Explore the app settings to customize your experience, such as adjusting notifications and layout pr...

 
Glitches issue
Glitches in the app

Fix: Try clearing the app cache or reinstalling the app to resolve minor glitches. OR Ensure your devi...

 
Customization issue
Limited editing tools for photos

Fix: Use external photo editing apps to enhance your images before uploading them to Grailed. OR Consi...

Difficulties in editing photos within the app

Fix: Use a photo editing app before uploading images to Grailed. Edit your photos to the desired quality...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
96.5%

Bad experience
2.3%

Neutral
1.2%

~ from our NLP analysis of 121,914 combined software ratings.

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LEGIT APP Authentication

 Private Data Grailed collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics