fix problems on Local [iphone]

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Local by Toast
Info:
company: Toast, Inc.
: https://toasttakeout.zendesk.com/
: toasttakeout.com
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Payments issue

Difficult payment setup

Fix: To simplify the payment setup, ensure that you have the latest version of the app installed. Go to the payment section in the app settings a... ⇲

Toast cash cannot be added

Fix: If you are unable to add Toast cash, ensure that you are following the correct process outlined in the app. Check for any restrictions or li... ⇲

High delivery fees not disclosed upfront

Fix: To avoid surprises with delivery fees, check the total cost breakdown before finalizing your order. If fees are not disclosed upfront, consi... ⇲

No refund for failed deliveries

Fix: If you do not receive a refund for a failed delivery, document the details of the order and any communication with the restaurant. Reach out... ⇲
 
Network issue

Delivery issues with DoorDash

Fix: If you experience delivery issues with DoorDash, first check the status of your order in the app. If it shows as 'In Progress' but is delaye... ⇲

Limited delivery radius

Fix: To work around the limited delivery radius, try adjusting your delivery address to a location closer to the restaurant. You can also explore... ⇲

Lack of live tracking for orders

Fix: If live tracking is not available, check the app for any updates or notifications regarding your order status. You can also set reminders to... ⇲

Inconsistent delivery availability

Fix: If delivery availability is inconsistent, try placing your order during peak hours when more drivers are available. You can also check the a... ⇲
 
Bugs issue

Technical bugs with app

Fix: If you encounter technical bugs, first try restarting the app. If the problem continues, clear the app's cache by going to your iPhone's set... ⇲

Local breaks iOS autofill

Fix: If the app interferes with iOS autofill, try disabling autofill for the app specifically. Go to your iPhone's settings, select 'Passwords &... ⇲

Missing items in orders

Fix: If items are missing from your order, check the order confirmation details in the app to ensure everything was included. If items are missin... ⇲
 
Registration issue

Frustrating account creation process

Fix: To streamline the account creation process, ensure you are using a strong and unique password. If you encounter issues, try using a differen... ⇲
 
Settings issue

Inaccurate address correction

Fix: If the app is not accurately correcting your address, manually enter the address in the search bar instead of relying on auto-suggestions. D... ⇲

No option to cancel or modify orders

Fix: If you need to cancel or modify an order, check the app for any 'Order History' or 'Current Orders' section. If available, select the order... ⇲
 
Support issue

Poor customer service

Fix: To address poor customer service, utilize any available in-app support features, such as FAQs or help sections. If you need to escalate an i... ⇲

No way to report issues easily

Fix: To report issues, look for a 'Help' or 'Support' section within the app. If there is no direct reporting feature, consider documenting the i... ⇲
 
Search issue

No filter for open restaurants

Fix: To find open restaurants, manually check the operating hours listed on each restaurant's profile. You can also try searching for restaurants... ⇲
 
Customization issue

No option to save favorite restaurants

Fix: If you want to save favorite restaurants, check if there is a 'Favorites' or 'Saved' section in the app. If not, consider keeping a separate... ⇲
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 what users are saying
Good experience
98.0%

Bad experience
1.2%

Neutral
0.8%

~ from our NLP analysis of 112,585 combined software ratings.

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 Private Data Local collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics