fix problems on Moje O2 [iphone]

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—— Run into issues on Moje O2? Get help pending when official support gets back to you!

Moje O2
Info:
company: O2 Czech Republic a.s.
: https://www.mojeo2.cz
Chat with our AI-based Moje O2 Support
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Screen issue

Screen interaction issues on iPhone SE

Fix: Adjust the display settings. Go to Settings > Display & Brightness and try changing the text size or enabling 'Larger Text' to see if it imp... ⇲
 
Settings issue

Incorrect language version in UK

Fix: Change the language settings on your iPhone. Go to Settings > General > Language & Region. Set your preferred language to English (UK) and r... ⇲
 
Login issue

Login issues on iOS 16.2

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if an update is... ⇲
 
Account issue

Family account connection problems

Fix: Check your family account settings. Ensure that all family members are properly added to your account. Go to the family settings in the app... ⇲
 
Payments issue

Payment card issues in Safari

Fix: Clear Safari's cache and cookies. Go to Settings > Safari > Clear History and Website Data. This can resolve issues related to stored data t... ⇲
 
Support issue

Customer support required for basic tasks

Fix: Explore the app's help or FAQ section. Many apps have built-in help resources that can guide you through common tasks without needing to con... ⇲
 
Updates issue

Moje O2 became unusable after update

Fix: Delete and reinstall the app. Go to Settings > General > iPhone Storage > Moje O2 and select 'Delete App'. Then, reinstall it from the App S... ⇲
 
Compatibility issue

Does not support larger screens

Fix: Adjust display settings. Go to Settings > Display & Brightness and try changing the text size or enabling 'Larger Text' to see if it improve... ⇲
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 what users are saying
Good experience
72.4%

Bad experience
27.6%

Neutral
0.0%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Moje O2 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics