fix problems on U-verse [iphone]

​

—— Run into issues on U-verse? Get help pending when official support gets back to you!

U-verse
Info:
company: AT&T Services, Inc.
: https://www.uverse.com
Chat with our AI-based U-verse Support
   Hello! How can I assist you?  

characters left:
 
Network issue

channels drop frequently

Fix: 1. Check your internet connection to ensure it is stable. 2. If you are on Wi-Fi, try switching to a wired connection or moving closer to th... ⇲
 
Loading issue

guide fails to load

Fix: 1. Close the U-verse app and restart your iPhone. 2. Reopen the app and check if the guide loads properly. 3. Ensure your internet connectio... ⇲
 
Settings issue

unable to set recordings

Fix: 1. Ensure you are logged into the correct account that has recording permissions. 2. Restart the U-verse app and try setting the recording a... ⇲
 
Login issue

requires frequent logins

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in. 2. Check your iPhone settings to see if the app is allowed to use... ⇲

error messages during login

Fix: 1. Double-check your login credentials to ensure they are correct. 2. Restart the U-verse app and try logging in again. 3. Ensure your inter... ⇲
 
UI issue

remote control function not working

Fix: 1. Ensure that your iPhone and the receiver are connected to the same Wi-Fi network. 2. Restart both the U-verse app and your receiver. 3. C... ⇲

inability to control receiver boxes

Fix: 1. Ensure that your iPhone and the receiver are connected to the same Wi-Fi network. 2. Restart both the U-verse app and your receiver to re... ⇲
 
Syncing issue

inconsistent access to recorded shows

Fix: 1. Ensure that your recordings are saved in the cloud and not just on the receiver. 2. Restart the U-verse app and check if the recorded sho... ⇲
 
Crashes issue

U-verse crashes often

Fix: 1. Update the U-verse app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. Check... ⇲
 
Slow issue

slow performance

Fix: 1. Close any other apps running in the background to free up resources. 2. Restart your iPhone to clear any temporary issues. 3. Check your... ⇲
 
Features issue

limited on-demand options

Fix: 1. Check for any updates to the U-verse app in the App Store, as new content may be added with updates. 2. Explore other streaming services... ⇲

lack of features compared to competitors

Fix: 1. Explore the settings in the U-verse app to see if there are any features you may not be aware of. 2. Consider using additional apps or se... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize the U-verse app's help section for troubleshooting tips and FAQs. 2. Check online forums or community boards for user-shared solu... ⇲
 
Payments issue

high monthly fees

Fix: 1. Review your current plan and compare it with other available plans to see if there are more cost-effective options. 2. Consider bundling... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.7%

Neutral
4.0%

Bad experience
2.3%

~ from our NLP analysis of 390,292 combined software ratings.

 Switch to these Alternatives:
DIRECTV
Xumo Play: Stream TV & Movies
TV Guide: Streaming & Live TV
BET NOW - Watch Shows
Watch OWN
USA Network
Hallmark TV
RODEOHOUSTON
truTV
VH1

 Private Data U-verse collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics