fix problems on MMGuardian Parent App [iphone]

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—— Run into issues on MMGuardian Parent App? Get help pending when official support gets back to you!

MMGuardian Parent App
Info:
company: Pervasive Group Inc.
: https://www.mmguardian.com/support
: www.mmguardian.com
Chat with our AI-based MMGuardian Parent App Support
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Messages issue

Inconsistent message logging

Fix: 1. Check permissions: Ensure that MMGuardian has the necessary permissions to access messages. Go to Settings > Privacy > Messages and check... ⇲

Inaccurate message and contact display

Fix: 1. Sync the app: Log out and back into MMGuardian to refresh the data. 2. Check permissions: Ensure that MMGuardian has the necessary permis... ⇲
 
Updates issue

Delayed location updates

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that MMGuardian is set to 'Always' or 'While Using the A... ⇲
 
Logs issue

Difficult to generate log files

Fix: 1. Use the app's built-in features: Navigate to the settings or reports section of MMGuardian to find options for exporting logs. 2. Take sc... ⇲
 
Support issue

Limited customer support

Fix: 1. Utilize online resources: Check the MMGuardian website for FAQs, user guides, and forums where you can find answers to common issues. 2.... ⇲
 
Security issue

Easily circumvented by users

Fix: 1. Educate users: Have open discussions with the monitored users about the importance of the app and its purpose. 2. Set clear rules: Establ... ⇲
 
Memory issue

High memory usage on computer

Fix: 1. Close unnecessary applications: Ensure that other applications are closed while using MMGuardian to free up memory. 2. Check for updates:... ⇲
 
Installation issue

Requires physical access for setup

Fix: 1. Prepare for setup: Ensure you have the monitored device physically available for the initial setup. 2. Use a guide: Follow the setup inst... ⇲
 
Slow issue

Slow report loading

Fix: 1. Check internet connection: Ensure that both the monitored device and the computer running MMGuardian have a stable internet connection. 2... ⇲
 
Monitoring issue

Inability to monitor live activity

Fix: 1. Use alternative monitoring methods: Consider using built-in iOS features like Screen Time for real-time monitoring. 2. Check app settings... ⇲
 
Compatibility issue

Issues with app compatibility

Fix: 1. Check system requirements: Ensure that your device meets the minimum requirements for MMGuardian. 2. Update the app: Make sure you are us... ⇲

Limited features on iOS devices

Fix: 1. Explore available features: Familiarize yourself with the features that are available on iOS and adjust your expectations accordingly. 2.... ⇲
 
Backup issue

Inconsistent backup functionality

Fix: 1. Check backup settings: Ensure that the backup settings in MMGuardian are correctly configured. 2. Restart the app: Close and reopen MMGua... ⇲
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 what users are saying
Good experience
81.9%

Bad experience
14.5%

Neutral
3.6%

~ from our NLP analysis of 851 combined software ratings.

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 Private Data MMGuardian Parent App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Monthly Subscription: $4.99 For one child device
  2. Family Monthly Subscription: $9.99 For up to 5 child devices
  3. Annual Subscription: $49.99 For one child device
  4. Family Annual Subscription: $99.99 For up to 5 child devices