fix problems on Aqara Home [iphone]

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Aqara Home
Info:
company: Aqara Software Service Co.,Ltd.
: https://www.aqara.com
: www.aqara.com
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Customization issue

Ugly app icon

Fix: Unfortunately, you cannot change the app icon directly. However, you can create a shortcut on your iPhone's home screen with a custom icon u... ⇲

Only 24-hour time format

Fix: Check your iPhone's general settings. Go to 'Settings' > 'General' > 'Date & Time' and see if you can change the time format to 12-hour. Thi... ⇲

No dark mode

Fix: Check if the app has an option for dark mode in its settings. Go to 'Settings' within the app and look for a theme or appearance option. O... ⇲

Limited background color options

Fix: Explore the app settings for any customization options. Go to 'Settings' > 'Appearance' and see if there are any themes or color options ava... ⇲

Limited automation commands

Fix: Explore the automation settings in the app. Go to 'Automation' and see if there are any templates or pre-set commands that you can use to ex... ⇲
 
UI issue

Large controls are difficult to press

Fix: Try adjusting the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and check if reducing the text size or enabling... ⇲

Mixed language in app

Fix: Check the language settings in the app. Go to 'Settings' > 'Language' and ensure it is set to your preferred language. OR If the app does... ⇲
 
Bugs issue

Temperature sensor feature disappears

Fix: Ensure that the temperature sensor is properly connected and powered. Check the device settings in the app to see if the sensor is listed an... ⇲

Buggy G4 camera app

Fix: Ensure that the G4 camera app is updated to the latest version. Check the App Store for updates and install them if available. OR If the... ⇲

Inaccurate motion detection

Fix: Adjust the sensitivity settings for motion detection in the app. Go to 'Device Settings' > 'Motion Detection' and modify the sensitivity lev... ⇲
 
Audio issue

Audio recording cannot be turned off

Fix: Check the app settings for privacy or audio options. Navigate to 'Settings' > 'Privacy' and see if there is an option to disable audio recor... ⇲
 
Camera issue

Camera reflection issue

Fix: Adjust the camera angle or position to minimize reflections. Ensure that the camera is not facing directly towards reflective surfaces like... ⇲
 
Settings issue

Confusing sensor settings

Fix: Refer to the user manual or help section within the app for guidance on sensor settings. This may provide clarity on how to configure each s... ⇲

No option to disable cloud service

Fix: Look for cloud service settings in the app under 'Settings' > 'Cloud Services' and see if there is an option to disable it. OR If there i... ⇲

Limited IR control options

Fix: Explore the app settings for IR control options. Go to 'Devices' and check if there are any additional settings or configurations for IR dev... ⇲

No end time for scheduling

Fix: Check the scheduling settings in the app. Go to 'Automation' and see if there is an option to set an end time for scheduled tasks. OR If... ⇲

Inability to control automations

Fix: Check the app settings to ensure that automations are enabled. Go to 'Automation' and verify that the automations you created are active.... ⇲
 
Freezing issue

Aqara Home UI freezes when requesting information

Fix: Try closing the app completely and restarting it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the ap... ⇲
 
Syncing issue

Inconsistent device setup

Fix: Ensure that all devices are on the same Wi-Fi network and that the app has the necessary permissions to access them. Go to 'Settings' > 'Wi-... ⇲
 
Updates issue

Missing features after app update

Fix: Check the app's update notes in the App Store to see if any features were removed or changed. This can provide insight into what to expect.... ⇲
 
Notifications issue

Delayed notifications for doorbell

Fix: Check your notification settings for the app. Go to 'Settings' > 'Notifications' and ensure that notifications are enabled and set to 'Immed... ⇲
 
Installation issue

Clunky installation process on MacOS

Fix: Follow the installation guide carefully, ensuring that you meet all system requirements. Check for any prerequisites that need to be install... ⇲
 
Compatibility issue

No outdoor security camera available

Fix: If an outdoor camera is not available, consider using an indoor camera with a wide-angle lens or a camera that can be mounted near a window... ⇲
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 what users are saying
Good experience
64.5%

Bad experience
29.8%

Neutral
5.7%

~ from our NLP analysis of 671 combined software ratings.

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 Private Data Aqara Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics