Fix CVS Pharmacy errors on iphone

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22 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Slow
App is slow at times

🛠️ Close any other apps running in the background to free up resources on your iPhone. This can help im... show fix »
 
UI
App is confusing to navigate

🛠️ Take some time to familiarize yourself with the app's layout. Start by exploring each section of the... show fix »
 
Login
Frequent login issues

🛠️ Ensure that you are entering the correct username and password. If you have forgotten your password,... show fix »
 
Bugs
Refill process rarely works

🛠️ Ensure that your prescriptions are eligible for refill through the app. Check the expiration date an... show fix »
Missing medications in app

🛠️ Verify that the medications are linked to your account. Go to 'Account' > 'Prescriptions' and check... show fix »
Inconsistent prescription availability

🛠️ Regularly check the app for updates on your prescriptions. If a prescription is not available, conta... show fix »
Issues with order cancellations

🛠️ If you need to cancel an order, go to 'Orders' in the app and look for a cancellation option. If it’... show fix »
Inconsistent reward point usage

🛠️ Check the 'Rewards' section in the app to see your current points and how they can be redeemed. Ensu... show fix »
 
Messages
Inability to communicate with pharmacist through app

🛠️ Check if there is a 'Contact Us' or 'Chat' feature within the app. If available, use it to send a me... show fix »
No option to leave messages for refills

🛠️ If you need to request a refill, use the 'Refills' section to submit your request directly through t... show fix »
 
Updates
App updates make it less user-friendly

🛠️ After an update, take some time to explore the new features and layout. Familiarize yourself with an... show fix »
 
Payments
Payment feature often fails

🛠️ Ensure that your payment information is up to date in the app. Go to 'Account' > 'Payment Methods' a... show fix »
Inability to prepay for prescriptions

🛠️ Check if the prepay option is available in the app under 'Prescriptions' or 'Checkout'. If not, cons... show fix »
 
Ads
Special offers and coupons not automatically added

🛠️ Before checking out, manually enter any coupon codes in the designated field. Ensure that the offers... show fix »
 
Support
Poor customer service at some locations

🛠️ If you experience poor service, try to provide feedback through the app or website. This can help im... show fix »
 
Search
Difficult to find archived medications

🛠️ Use the search function in the app to look for archived medications. If they are not easily found, c... show fix »
 
Settings
App does not show insurance used for prescriptions

🛠️ Check your account settings to see if your insurance information is correctly entered. Go to 'Accoun... show fix »
App lacks clear communication on prescription status

🛠️ Regularly check the 'Prescriptions' section for updates on your medications. If the status is unclea... show fix »
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 Contact Support
Developer:
CVS Pharmacy
Email:
  http://www.cvs.com/help
Website:
🌐 www.cvs.com
Terms/Privacy:
⚔️ https://www.cvs.com/retail/help/privacy_policy
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 Private Data CVS Pharmacy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
93.6%

Negative experience
3.8%

Neutral
2.6%

~ from our NLP analysis of 1,353,537 combined software ratings.