A. Ensure that you are not inadvertently closing the app or navigating away from the conversation. If you need to switch apps, try using the app switcher to return to Genesia without fully closing it.

B. Check for any app updates in the App Store. Developers often release updates to fix bugs, including issues with conversation resets. Go to the App Store, tap on your profile icon, and scroll to see if Genesia has an available update.