fix problems on Content [iphone]

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Content - Workspace ONE
Info:
company: AirWatch, LLC
: https://customerconnect.omnissa.com/
: www.whatisworkspaceone.com
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Updates issue

bookmarks deleted after updates

Fix: 1. Before updating the app, take a screenshot or note down your bookmarks. This way, you can manually restore them if they are lost. 2. Aft... ⇲
 
Privacy issue

cumbersome content locker

Fix: 1. Familiarize yourself with the content locker settings. Go to the app settings and look for any options to customize the content locker ex... ⇲
 
Login issue

login process issues

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to reset... ⇲
 
Uploads issue

upload failures to OneDrive

Fix: 1. Check your OneDrive storage space. If it is full, you will need to free up space or upgrade your storage plan. 2. Ensure that you have a... ⇲
 
Bugs issue

edit mode shuts off unexpectedly

Fix: 1. Ensure that you are not accidentally tapping outside the editing area, which may cause the mode to exit. 2. Check for any app updates th... ⇲
 
UI issue

aggressive auto-saving distractions

Fix: 1. Check the app settings for any options to adjust the auto-save frequency or turn it off temporarily while you are editing. 2. Consider s... ⇲

menus disappear with mouse features

Fix: 1. Try using the app without a mouse to see if the issue persists. If it does not, the problem may be related to mouse compatibility. 2. Ch... ⇲

PDFs display improperly

Fix: 1. Ensure that the PDFs are not corrupted. Try opening them in another PDF viewer to confirm. 2. Check for any app updates that may fix PDF... ⇲
 
Storage issue

unreliable document storage

Fix: 1. Regularly back up your documents to a cloud service like iCloud or Google Drive to ensure you have copies in case of issues. 2. Check th... ⇲
 
Search issue

poor navigation and search function

Fix: 1. Familiarize yourself with the app's layout and features. Spend some time exploring the menus and options to improve your navigation skill... ⇲
 
Compatibility issue

JavaScript support broken

Fix: 1. Check if there are any settings within the app that enable or disable JavaScript. Ensure it is enabled. 2. Clear the app's cache and dat... ⇲

difficult to edit documents with Apple Pencil

Fix: 1. Ensure that your Apple Pencil is charged and connected properly. Go to Settings > Bluetooth to check the connection. 2. Adjust the sensi... ⇲
 
Settings issue

no way to reset app

Fix: 1. To reset the app, you can offload it by going to Settings > General > iPhone Storage, find Workspace ONE, and select 'Offload App'. This... ⇲

unintuitive settings

Fix: 1. Spend some time exploring the settings menu to familiarize yourself with the options available. 2. Look for any user guides or tutorials... ⇲
 
Account issue

password reset issues

Fix: 1. Use the 'Forgot Password' feature to reset your password. Ensure you have access to the email or phone number associated with your accoun... ⇲
 
Crashes issue

constant crashes

Fix: 1. Follow the same steps as for frequent app crashes: ensure your iPhone and the app are updated, clear the app's cache, and restart your de... ⇲
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 what users are saying
Good experience
78.6%

Bad experience
16.8%

Neutral
4.5%

~ from our NLP analysis of 1,474 combined software ratings.

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