fix problems on Tawasal SuperApp [iphone]

—— Run into issues on Tawasal SuperApp? Get help pending when official support gets back to you!

Tawasal SuperApp

Info:

company: Tawasal Information Technology LLC

: https://tawasal.ae/contact-us.html

: tawasal.ae

Chat with our AI-based Tawasal SuperApp Support

🛠️ Common Tawasal SuperApp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sound issues during calls

Fix: 1. Check your device's volume settings: Go to Settings > Sounds & Haptics and ensure the volume is turned up. 2. Test with headphones: Plug... ⇲

Difficult to obtain mobile numbers

Fix: 1. Use the app's search feature: If available, use the search function to find contacts by name or other identifiers. 2. Check your contact... ⇲

Video issue

Lacks group video call feature

Fix: 1. Use alternative apps: Consider using other apps that support group video calls, such as Zoom, Skype, or WhatsApp, for group communication... ⇲

No option for group video calls

Fix: 1. Use alternative apps: Consider using other apps that support group video calls, such as Zoom, Skype, or WhatsApp, for group communication... ⇲

Network issue

Connection instability

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by browsing other websites or us... ⇲

Freezing issue

Screen freeze when entering phone number

Fix: 1. Restart the app: Close the Tawasal SuperApp completely and reopen it to see if the issue persists. 2. Clear app cache: Go to Settings > G... ⇲

Audio issue

Low ringing sound for incoming calls

Fix: 1. Adjust ringer volume: Go to Settings > Sounds & Haptics and increase the Ringer and Alerts volume. 2. Check Do Not Disturb: Ensure that D... ⇲

Battery issue

Battery overconsumption

Fix: 1. Check battery usage: Go to Settings > Battery to see which apps are consuming the most battery. 2. Limit background app refresh: Go to Se... ⇲

Security issue

Unencrypted video calls

Fix: 1. Use a different app: If security is a concern, consider using other apps that offer end-to-end encryption for video calls, such as Signal... ⇲

Account issue

Difficult account deletion process

Fix: 1. Check app settings: Look for an account settings or privacy section within the app where you may find an option to delete your account. 2... ⇲

Messages issue

Text messages not received

Fix: 1. Check network connection: Ensure you have a stable internet connection. 2. Restart the app: Close the Tawasal SuperApp completely and reo... ⇲

Activation code not received

Fix: 1. Check your phone number: Ensure that the phone number you provided is correct and can receive SMS messages. 2. Resend the code: Look for... ⇲

Registration issue

Registration issues

Fix: 1. Check internet connection: Ensure you have a stable internet connection during the registration process. 2. Restart the app: Close the Ta... ⇲