fix problems on Confluence Data Center [iphone]

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Confluence Data Center
Info:
company: Atlassian
: http://support.atlassian.com
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Customization issue

Limited page editing features

Fix: Familiarize yourself with the available editing tools in the app. Some features may be hidden in menus or require specific actions to access... ⇲

Fonts often require HTML editing to fix

Fix: If you have access to the web version, edit the page there to adjust the font settings directly without needing HTML. OR Use a simple tex... ⇲
 
Bugs issue

Most widgets on pages do not work

Fix: Check if the widgets are compatible with the mobile app. Some widgets may only function on the web version. OR If possible, edit the page... ⇲

Does not display some macros

Fix: Check if the macros are supported in the mobile app. If not, consider using alternative content that is compatible. OR Edit the page on t... ⇲

Pagetree feature does not work

Fix: Try refreshing the app or restarting it to see if the pagetree loads correctly after a reset. OR If the pagetree is not functioning, navi... ⇲
 
Login issue

Frequent login issues

Fix: Clear the app's cache by going to your device settings, finding the Confluence app, and selecting 'Clear Cache'. This can resolve login issu... ⇲
 
Backup issue

Difficult to retrieve saved or edited pages

Fix: Use the search function in the app to locate your pages. If the search function is not available, navigate through the page tree manually.... ⇲
 
UI issue

WYSIWYG editor is poorly designed

Fix: Try switching to the source editor if available, as it may provide a more straightforward way to edit content without the limitations of the... ⇲

Limited user interface features

Fix: Explore the app settings to customize the interface to your liking, if options are available. OR Provide feedback on specific UI issues t... ⇲

Poor page rendering

Fix: Try clearing the app cache and restarting the app to see if this improves rendering performance. OR If rendering issues persist, consider... ⇲
 
Crashes issue

Confluence Data Center crashes with long pages

Fix: Break long pages into smaller sections or sub-pages to reduce the load on the app, which can help prevent crashes. OR Regularly save your... ⇲

Frequent app crashes

Fix: Ensure that your device's operating system is up to date, as updates can improve app stability. OR Uninstall and reinstall the app to cle... ⇲
 
Compatibility issue

Limited functionality compared to web version

Fix: Identify the specific features you need and check if they are available in the app. Use the web version for tasks that require those feature... ⇲

Missing deep linking support

Fix: Use the web version to create deep links and share them with your team, as the app may not support this feature. OR Manually navigate to... ⇲

Incompatibility issues with server versions

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates may resolve compatibility issues. OR Consult... ⇲
 
Uploads issue

Lacks file upload capability

Fix: Use the web version to upload files, as the app may not support this feature currently. OR Consider using cloud storage services (like Go... ⇲
 
Security issue

No support for SSO

Fix: Check if your organization has alternative login methods available for the app. If SSO is not supported, use standard login credentials. O... ⇲

No support for client certificates

Fix: Check if your organization has alternative authentication methods available for the app. OR Use the web version for accessing content tha... ⇲
 
Search issue

No search function

Fix: If the search function is not available, try navigating through the spaces and pages manually to find the content you need. OR Use the we... ⇲
 
Settings issue

No access to team calendars

Fix: Check if the calendar feature is available in the app. If not, use the web version to access team calendars. OR Consider using a separate... ⇲
 
Updates issue

No updates or improvements over time

Fix: Regularly check for app updates in the App Store to ensure you have the latest version with any improvements. OR Stay informed about any... ⇲
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 what users are saying
Bad experience
61.4%

Good experience
32.9%

Neutral
5.7%

~ from our NLP analysis of 70 combined software ratings.

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 Private Data Confluence Data Center collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics