—— Run into issues on Robeks? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲
Fix: Familiarize yourself with the app by exploring all its features. Spend some time navigating through the menus and options to understand how... ⇲
Fix: Check if there is an option to add a tip during the checkout process. Sometimes, this option may be hidden in a dropdown menu or a separate... ⇲
Fix: Verify that the card you are trying to use is compatible with the app. Some apps may not accept certain types of cards, such as internationa... ⇲
Fix: Check if your device has Apple Pay set up correctly. Go to Settings > Wallet & Apple Pay and ensure that your cards are added and that Apple... ⇲
Fix: Before visiting a store, call ahead to confirm that they accept the card you plan to use. This can save you time and frustration if a specif... ⇲
Fix: Ensure that you are entering the card details correctly. Double-check the card number, expiration date, and CVV code. If you are using a pre... ⇲
Fix: Check your internet connection to ensure it is stable. A slow connection can cause delays in processing your mobile orders. If possible, swi... ⇲
Fix: Clear the app's cache. Go to your iPhone's Settings > General > iPhone Storage, find Robeks, and select 'Offload App' to clear the cache wit... ⇲
Fix: Review the app's privacy settings. Go to the app settings and check if there are options to adjust privacy preferences. Limiting certain per... ⇲