fix problems on MyTerminal [iphone]

—— Run into issues on MyTerminal? Get help pending when official support gets back to you!

MyTerminal

Info:

company: Port Authority NY/NJ

: http://www.panynj.gov

: www.panynj.gov

Chat with our AI-based MyTerminal Support

🛠️ Common MyTerminal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyTerminal crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

search function returns no results

Fix: 1. Check your search terms: Ensure that you are using the correct keywords or bus line numbers. Try different variations or spellings. OR... ⇲

Bugs issue

inaccurate gate information

Fix: 1. Verify with official sources: Cross-check the gate information with the bus terminal's official website or contact them directly for the... ⇲

missing major bus lines

Fix: 1. Verify with local transit authorities: Check if the bus lines are listed on the official transit authority's website to confirm their ava... ⇲

no useful functionality for primary purpose

Fix: 1. Explore all features: Make sure you are utilizing all available features of the app. Sometimes, users overlook useful tools that can enha... ⇲

MyTerminal does not fulfill its purpose

Fix: 1. Identify specific needs: Determine what specific features you need from the app and explore if there are other apps that better meet thos... ⇲

Customization issue

no option to save favorite buses

Fix: 1. Use notes or reminders: As a workaround, create a note or reminder on your iPhone with your favorite bus lines for quick access. OR 2.... ⇲

UI issue

poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better. Look for tutorials or guides... ⇲

confusing navigation

Fix: 1. Explore the app: Spend time navigating through different sections of the app to become more familiar with its layout and features. OR... ⇲

difficult to find correct gate

Fix: 1. Use terminal maps: If available, refer to terminal maps online or at the terminal to locate gates more easily. OR 2. Ask staff for ass... ⇲

Updates issue

lack of real-time updates

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as real-time updates require data access. OR 2. Use alte... ⇲

inconsistent schedule information

Fix: 1. Cross-check schedules: Always verify the schedule information with the bus terminal's official website or other reliable sources. OR 2... ⇲

outdated alerts

Fix: 1. Check for app updates: Ensure that you have the latest version of the app, as updates may include improved alert systems. OR 2. Manual... ⇲

Search issue

inability to search by destination city

Fix: 1. Use alternative search methods: If the app allows, try searching by bus line or terminal instead of destination city. OR 2. Keep an ey... ⇲

Notifications issue

no alerts for selected buses

Fix: 1. Check notification settings: Go to your iPhone settings, find MyTerminal, and ensure notifications are enabled for the app. OR 2. Use... ⇲

Crashes issue

MyTerminal closes when searching

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. Double-tap the home button (or swipe up from the bo... ⇲