—— Run into issues on SSSCU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the SSSCU Mobile Banking app. Go to the App Store, search for the app, and check if an updat... ⇲
Fix: Clean the camera lens on your iPhone to ensure that it is free from smudges or dirt, which can affect image quality. After cleaning, try tak... ⇲
Fix: Check the app for any FAQs or help sections that may provide answers to common issues. This can often resolve problems without needing to co... ⇲
Fix: Use the app's branch locator feature to find the nearest branch. If there are limited locations, consider using online banking features for... ⇲
Fix: Before initiating a transfer, ensure that you have a stable internet connection. If the app fails to process a transfer, try restarting the... ⇲
Fix: Check your account balance to ensure you have sufficient funds for the transaction. If your balance is low, consider transferring funds befo... ⇲
Fix: Try clearing the app's cache by going to your iPhone settings, selecting the SSSCU app, and choosing to clear cache if that option is availa... ⇲
Fix: As a workaround, consider using an alternative payment app that supports Zelle for sending and receiving money. You can link your bank accou... ⇲
Fix: Try uninstalling and reinstalling the SSSCU Mobile Banking app. This can resolve issues related to app crashes by resetting the app's data a... ⇲
Fix: Check your account settings in the app to ensure that echecking is still enabled. If it appears disabled, you may need to re-enroll in the s... ⇲
Fix: Ensure that the check is placed on a flat surface and that all four corners of the check are visible in the frame when taking the picture. T... ⇲
Fix: Check the app's settings or account information section to see if there is any mention of transfer limits. Some apps provide this informatio... ⇲